Tribal Relationship Manager

CHICKASAW COMMUNITY BANK•Oklahoma City, OK

2d•Hybrid

About The Position

The Tribal Relationship Manager is responsible for developing, managing, and expanding banking relationships with tribal governments, tribal enterprises, and affiliated organizations throughout Oklahoma. This role serves as a primary point of contact for tribal clients, focusing on the acquisition and growth of depository relationships, treasury management services, and commercial lending opportunities. Through strategic business development, community engagement, and active participation in tribal organizations and events, the Tribal Relationship Manager strengthens the bank's presence within tribal communities while delivering financial solutions that support the economic goals of tribal nations and enterprises. This position is eligible for remote work for candidates residing in Texas or Oklahoma. Employees who reside within 60 miles of our corporate office or any bank branch will be expected to work on-site at a designated office location.

Requirements

Bachelor's degree in Business, Finance, Accounting, Marketing, or a related field; equivalent experience may be considered.
Minimum of five (5) years of experience in commercial banking, treasury management, business development, or relationship management.
Demonstrated success developing new business and growing depository, treasury management, and lending relationships.
Strong knowledge of commercial banking products and services.
Ability to travel extensively and represent the bank at client and industry events.
Proficiency with Microsoft Office applications and customer relationship management (CRM) systems.
Strong organizational skills with the ability to manage multiple relationships, priorities, and projects simultaneously.
Ability to exercise sound judgment, maintain confidentiality, and operate with a high degree of professionalism and cultural awareness.

Nice To Haves

Experience working with tribal governments, tribal enterprises, Native American communities, or economic development organizations strongly preferred.

Responsibilities

Develop, cultivate, and maintain strong business relationships with tribal governments, tribal enterprises, and affiliated organizations throughout Oklahoma.
Serve as the primary relationship manager and trusted advisor for assigned tribal nation and tribal enterprise clients.
Identify, develop, and secure new depository banking relationships as the primary business development focus.
Promote and expand treasury management services by assessing client needs and recommending appropriate cash management, payment, fraud prevention, and liquidity solutions.
Generate and manage commercial lending opportunities with tribal governments and tribal enterprises, partnering with internal credit and lending teams to structure and deliver financing solutions.
Develop and execute strategic calling plans to increase market penetration and strengthen the organization's presence within tribal communities.
Coordinate with commercial banking, treasury management, credit, and other internal business partners to provide comprehensive financial solutions for tribal clients.
Maintain a thorough understanding of tribal governance structures, sovereign nation considerations, tribal economic development initiatives, and the unique financial needs of tribal governments and enterprises.
Represent the bank at tribal conferences, industry events, community functions, and networking opportunities to strengthen relationships and identify business opportunities.
Attend and actively participate in key tribal-focused organizations and events, including but not limited to the Oklahoma Tribal Financial Consortium, The Gathering, Sovereignty Symposium, American Indian Chamber of Commerce of Oklahoma, Reservation Economic Summit (RES), and other relevant tribal and economic development forums.
Develop referral networks with tribal leaders, economic development professionals, attorneys, consultants, and other stakeholders within the tribal business community.
Monitor client relationships to identify opportunities for cross-selling additional banking products and services while ensuring high levels of client satisfaction and retention.
Prepare and deliver client presentations, business proposals, relationship reviews, and strategic financial recommendations.
Maintain accurate records of sales activities, client interactions, pipeline management, and business development efforts within the bank's customer relationship management systems.
Ensure compliance with all bank policies, regulatory requirements, and applicable laws governing commercial banking activities.
Meet or exceed established goals for deposit growth, treasury management revenue, commercial loan production, and overall relationship profitability.
Travel frequently throughout Oklahoma and, as needed, nationally to meet with tribal clients, attend industry conferences, and support business development initiatives.
Perform other duties as assigned.