Tribal Liaison - Remote in Nebraska
About The Position
The Nebraska Tribal Liaison builds partnerships, bridges communication, and offers solutions through culturally appropriate service delivery for Native Americans statewide. The role works with community providers to develop and facilitate culturally responsive health services and collaborates with medical and behavioral health providers, tribal social services, the Bureau of Indian Affairs, and state tribal liaisons to support service delivery. The liaison works with the network team and Provider Advocates to address provider adequacy and serves as an interface for prevention, education, and support services, including social determinants of health, claims, billing, and operations. The position is remote for employees located in Nebraska, with the Omaha/Lincoln area preferred, and requires travel within the assigned territory. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy.
Requirements
- At least 2 years of community outreach or social work experience.
- Demonstrated knowledge of tribal communities and Native American cultural backgrounds.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Reside within commuting distance of Omaha or Lincoln, Nebraska.
- Ability to travel up to 50% within contiguous counties in the assigned territory.
- Ability to work Monday through Friday and outside core business hours, including evenings and weekends, as business needs require.
- Valid driver’s license and access to reliable transportation.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Must pass a drug test before beginning employment.
Nice To Haves
- Medicaid or managed care experience.
- Established professional relationships with community-based organizations, faith-based organizations, providers, and the local Department of Health and Human Services.
- Tribal member.
Responsibilities
- Lead work with the network team and Provider Advocates to address provider adequacy and support tribal providers with claims and billing.
- Develop, manage, and maintain relationships with community-based and faith-based organizations and local Nebraska Medicaid and Long-Term Care to build trust, align work with state priorities, and plan educational events.
- Collaborate with Indian Health Services and the Nebraska Medicaid and Long-Term Care tribal liaison to coordinate and facilitate health services delivery in Nebraska.
- Schedule and participate in education and awareness events for Medicaid beneficiaries in the assigned region.
- Develop project plans aligned with state health priorities and support health education programs for the target Medicaid population while adhering to Nebraska Medicaid and Long-Term Care marketing guidelines.
- Coordinate implementation of new or modified benefits for tribal clinics and provide education to clinical staff and members.
- Represent UnitedHealthcare at association meetings, forums, and applicable conferences.
- Recommend funding for special projects to leadership and manage the end-to-end grant process for local grantees.
- Analyze internal and external data to identify educational opportunities in the assigned territory.
- Consistently meet department service standards and productivity goals.
- Serve as a resource externally and cross-functionally within the organization.
- Identify innovative ways to engage and meet the needs of underserved populations.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
