Trial Clinical Delivery Lead- Oncology

IQVIA•Durham, NC
•$102,500 - $285,500

About The Position

The Trial Clinical Delivery Lead manages and supports the operational execution of clinical studies and programs from pre-award through close-out. The role is accountable for delivery on time and to quality standards, financial performance, customer satisfaction, and compliance with applicable SOPs, policies, and practices. The lead works with study and program teams to apply therapeutic expertise and IQVIA solutions, driving operational excellence and strategic customer leadership. The position provides strategic oversight of clinical study delivery, manages customer relationships and project teams, oversees risks, issues, quality, resources, and project finances, and supports continuous improvement and staff development. The role may participate in executive committees as part of program leadership.

Requirements

  • Bachelor’s degree in life sciences or a related field.
  • Advanced knowledge of the job area and broad knowledge of related job areas, typically obtained through advanced education combined with experience.
  • 10 years of clinical research experience, including 6 years of project management experience, or an equivalent combination of education, training, and experience.
  • Knowledge of clinical trial conduct and ability to apply ICH GCP and relevant local laws, regulations, and guidelines.
  • Strong written and verbal communication skills, good command of English, strong presentation skills, and strong negotiation and customer-management skills.
  • Strong problem-solving skills.
  • Ability to lead through others, deliver to quality and timeline metrics, monitor and manage performance, provide feedback, partner cross-functionally and with customers, make decisions, and drive results.
  • Planning, time-management, prioritization, and organizational skills, including the ability to organize resources, set objectives, provide clear direction, and plan for changing circumstances.
  • Ability to handle conflicting priorities and work strategically toward project goals.
  • Attention to detail and accuracy; results-oriented approach; learning agility and willingness to keep knowledge and skills current.
  • Good software and computer skills, including Microsoft Word, Excel, and PowerPoint.
  • Ability to establish effective working relationships with colleagues, managers, and clients; strong customer-service skills and ability to understand customer needs; effective mentoring and training skills.
  • Ability to collaborate across geographies with awareness of cultural differences and understanding of IQVIA functions and their relationship to Project Leadership.
  • Good understanding of project financials, contractual obligations, and their implications.
  • Ability to demonstrate IQVIA competencies: Client Focus, Collaboration, Communication, Innovation, and Ownership.

Nice To Haves

  • Broad protocol knowledge and therapeutic knowledge are desired.

Responsibilities

  • Participate in bid-defense preparations and lead presentations for large, complex, multi-country, or multi-regional studies in partnership with Business Development.
  • Understand project strategy and operationalize the agreed approach.
  • Develop or support integrated study management plans with the core project team.
  • Lead the strategic development and execution or delivery of clinical studies according to contracts, optimizing speed, quality, and cost while ensuring consistent use of study tools, training materials, systems, and processes.
  • Serve as primary project oversight and customer contact, own relationships with key customer contacts, and collaborate with IQVIA Business Development representatives as needed.
  • Set objectives for the core project team, communicate expectations, assess performance, and provide feedback and leadership.
  • Collaborate with internal functional groups to support milestones and manage study issues and obstacles.
  • Monitor progress against contract and proactively prepare and present project information to internal and external stakeholders.
  • Supervise problem-solving and issue resolution, manage risks and contingencies, and establish proactive contingency plans.
  • Coach and mentor junior team members on project delivery, planning, project review, risk management, and problem-solving.
  • Identify and proactively manage quality risks and issues; respond to concerns and plan and implement corrective and preventive action plans.
  • Participate in executive committees as part of program leadership when applicable.
  • Ensure project financial success through effective resource management and assignment to achieve project goals and profitability.
  • Forecast and identify opportunities to accelerate activities and milestones, bringing revenue forward where possible, and implement appropriate actions.
  • Identify scope changes and manage change control, including obtaining customer agreement to financial and milestone updates as needed.
  • Identify and communicate lessons learned and best practices to promote continuous improvement.
  • Adopt corporate initiatives and changes and act as a change advocate when needed.
  • Provide input to line managers on project team members’ performance, support staff development, and mentor less experienced team members.
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