Triage Team Assistant

Community Healthcare of Texas • Fort Worth, TX

3d

About The Position

Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has cared for patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of Community Healthcare of Texas. Community Healthcare of Texas is currently recruiting for a Triage Team Assistant. This role provides administrative support to the Triage department.

Requirements

• High School diploma required
• 1+ year experience in a clerical setting
• Experience in a healthcare setting
• Typing and PC skills required

Nice To Haves

• Some college preferred

Responsibilities

• Supports the role of the Triage RN by attending to non-medical phone calls consisting of DME needs, staff ETAs, and scheduling.
• Collaborates with the RN triage and call teams to assist with scheduling visits to field staff.
• Responds to DME needs by scheduling deliveries and pickups for all patients.
• Attends to inquiries received via fax, email, and phone.
• Communicates directly with individuals and families to provide information about eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
• Provide effective communication to patients, staff members, other health care professionals, and referral sources.
• Perform miscellaneous job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED