LPN)

Family Medical Center of Hastings•Hastings, NE

About The Position

Responsible for providing nursing triage support, assisting clinicians with patient care, and providing float coverage throughout the clinic as needed while maintaining a pleasant and professional demeanor. The position serves as a clinical resource for patient communication, care coordination, and daily clinic operations. It requires flexibility, strong organizational skills, and the ability to prioritize multiple responsibilities while delivering safe, timely, and compassionate patient care. The nurse provides professional nursing care within the licensed scope of practice; triages patient calls, electronic messages, and clinical inquiries; gathers and documents clinical information; identifies and escalates urgent concerns; communicates clinician recommendations and follow-up instructions; and supports prescription refills, referrals, and care coordination. The role also monitors clinical messages and records, provides float coverage, assists with patient rooming and examinations, administers medications and treatments as authorized, supports specimen collection and diagnostic procedures, and provides patient education. The position follows infection-control, OSHA, HIPAA, patient-safety, and regulatory requirements and performs other assigned duties within the licensed scope of practice.

Requirements

Associate Degree in Nursing for an RN, or completion of an approved Practical Nursing Program for an LPN.
Current Nebraska RN or LPN nursing license, or recognized multistate licensure privilege.
BLS certification.
Excellent patient assessment, critical-thinking, and communication skills.
Strong telephone communication and patient-triage skills.
Ability to recognize urgent patient concerns and appropriately escalate care.
Ability to maintain accurate records with strong attention to detail.
Proficiency in electronic health record (EHR) systems.
Strong understanding of medical terminology, nursing procedures, and clinical protocols.
Ability to work effectively both in a team and independently.
Strong organizational, multitasking, and time-management skills.
Ability to prioritize competing responsibilities in a fast-paced clinical environment.
Flexibility and adaptability when supporting multiple clinicians and clinical departments.
Professional, compassionate, and patient-focused approach to care.
Dependability and willingness to assist coworkers as needed.

Nice To Haves

Two years of experience in a similar medical field, preferably family medicine, primary care, outpatient nursing, or patient triage.

Responsibilities

Provide professional nursing care to patients within the licensed scope of practice.
Screen and triage patient phone calls, electronic messages, and clinical inquiries using established protocols and nursing judgment appropriate to licensure.
Gather and document patient symptoms, medical history, medications, and other relevant clinical information.
Recognize urgent or emergent patient concerns and promptly escalate them to the appropriate clinician or emergency services.
Communicate clinician recommendations, laboratory results, medication instructions, and follow-up care to patients as directed.
Assist clinicians with prescription refill requests, referrals, patient follow-up, and coordination of care.
Monitor and manage assigned clinical messages, telephone encounters, and patient requests to ensure timely completion.
Maintain accurate and detailed patient records, including documentation of symptoms, medications, treatments, and patient communications.
Provide float coverage for nursing and clinical staff throughout the clinic based on staffing needs, patient volume, and daily operations.
Assist with rooming patients, obtaining and recording vital signs, reviewing medications, and preparing patients for examinations.
Administer medications, injections, immunizations, and IV fluids under clinician direction and within the licensed scope of practice.
Assist with specimen collection, diagnostic testing, and other clinical procedures as appropriately trained.
Provide patient education regarding medications, treatments, preventive care, and follow-up instructions within the licensed scope of practice.
Prioritize patient triage responsibilities while remaining available to assist other clinical teams as operational needs allow.
Uphold infection-control, OSHA, HIPAA, patient-safety, and regulatory requirements.
Provide and delegate nursing care as permitted by licensure, training, competency, and applicable regulations.
Perform other duties as assigned or requested within the licensed scope of practice.