Michigan Heart Triage RN Livonia

Trinity Health•Ypsilanti, MI

About The Position

The Triage RN at Michigan Heart Clinic in Livonia provides clinical expertise and support to cardiac patients and staff, including triaging test results to physicians and patients. The nurse performs comprehensive triage and patient education, coordinates communication among patients and healthcare providers, documents medical information in electronic health records, reviews results with a team assistant, and responds appropriately to abnormal cardiac rhythms, vital signs, and symptoms. The role also assesses walk-in patients, performs ECGs and other ordered nurse visits, assists with medication authorizations, and refills medications according to protocol. The role requires dependable and flexible scheduling, constructive collaboration, confidentiality, safe performance of duties, and conduct consistent with the health system’s Code of Conduct, Service Excellence Standards, Mission, Vision, and Values.

Requirements

Graduate of an accredited school of nursing.
At least 3 years of cardiac nursing experience.
Competence in cardiac arrhythmia recognition.
Michigan nursing license.
BCLS certification.

Nice To Haves

Bachelor’s degree preferred.
ACLS certification is required in regional office locations if responsible for pharmacological stress testing.

Responsibilities

Perform comprehensive triage and provide patient education.
Act as a liaison between patients, primary care physicians, and Michigan Heart physicians.
Document medical information in patients’ electronic health records.
Review laboratory and test results and collaborate with a team assistant.
Recognize abnormal cardiac rhythms, vital signs, and symptoms; intervene according to protocols and report abnormal findings to cardiologists and other clinical team members.
Assess patients who walk into the office and determine whether they need an office visit or telephone follow-up.
Demonstrate dependability and flexibility related to the work schedule.
Perform ECGs and other nurse visits as ordered by Michigan Heart physicians or providers.
Assist patients with obtaining medication authorizations.
Refill medications according to protocol.
Maintain constructive and cooperative relationships, help identify problems, offer solutions, and participate in resolving them.
Maintain confidentiality of information about patients, physicians, employees, colleagues, and visitors, and discuss patient and hospital information only with appropriate personnel in private settings.
Perform duties safely, help ensure personal and coworker safety, and promptly report preventable hazards and unsafe practices to management.
Behave in accordance with the Code of Conduct, Service Excellence Standards, and the health system’s Mission, Vision, and Values.