RN, Triage

Heart to Heart Hospice•Midlothian, TX

About The Position

The Triage Registered Nurse provides telephonic triage and support to hospice patients and their families during after-hours, weekends, when the office is closed, or at the request of the Executive Director. The role coordinates timely after-hours visits with the on-call team, manages weekend and after-hours referrals, and completes documentation to support continuity of care for the weekday team. The nurse also provides education and support to patients and families or caregivers and conducts patient visits as needed, including admissions, routine visits, pronouncements, and tuck-ins. The position is full-time and offers employee benefits.

Requirements

Current state Registered Nurse license.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.
Two years of experience as an RN in a healthcare or clinical setting is preferred.

Nice To Haves

Two years of experience as an RN in a healthcare or clinical setting.

Responsibilities

Provide telephonic triage to hospice patients and their families during after-hours, weekends, when the office is closed, or at the request of the Executive Director.
Ensure after-hours visits are scheduled with the on-call team in a timely manner.
Complete and submit documentation to the site at the end of each shift to ensure continuity of care for the weekday team.
Manage referrals received during weekends and after-hours.
Provide education and support to patients and families or caregivers.
Conduct patient visits as needed, including admissions, routine visits, pronouncements, and tuck-ins.
Promote positive, respectful communication with staff, referral sources, patients, and families.
Perform other duties as required.
Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.