RN I/II/III- Practice Plan - Ob/Gyn Women's Center (Southeast)
About The Position
The Triage Nurse works in the UTP Women's Center OB/GYN Call Center as part of a collaborative, interdisciplinary team providing comprehensive care to patients and families with complex healthcare needs. The role responds to patient calls and portal inquiries, communicates test results, assesses healthcare needs, and performs telephone and on-site triage to help patients receive appropriate care in a timely, safe, effective, and patient-centered manner. The position requires critical thinking, multitasking, and effective collaboration in a fast-paced environment. A hybrid work option is available, and employees must permanently reside and work in Texas.
Requirements
- Registered Nurse (RN) state licensure or Nurse Licensure Compact (NLC) through the Texas Board of Nursing is required.
- Basic Life Support (BLS) certification from the American Heart Association is required.
- A bachelor's degree in nursing is required; an associate's degree in nursing or diploma from an accredited nursing school is also listed as required.
- Employees must permanently reside and work in the State of Texas.
Nice To Haves
- Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association.
- OB/GYN or Labor & Delivery experience.
- Bilingual English/Spanish skills.
- Epic experience.
- Strong customer service abilities.
Responsibilities
- Promote quality patient care and customer service and satisfaction.
- Practice within the scope established by the Nurse Practice Act and professional nursing standards.
- Support efficient clinic or unit operations through scheduling and planning, maintaining stock and supplies, and using equipment safely and efficiently.
- Conduct focused and comprehensive patient and family assessments using subjective and evidence-based objective data.
- Prioritize, synthesize, and document assessments and nursing plans of care using critical thinking and judgment.
- Implement plans of care within scope of practice, including assigning and monitoring other nurses and delegating and monitoring unlicensed staff.
- Initiate standing orders for prescription refills and laboratory tests, and standing delegation orders where appropriate.
- Develop and implement patient teaching plans related to maintaining, promoting, and restoring health.
- Evaluate patient responses and outcomes to education and therapeutic interventions.
- Communicate with the collaborative team and escalate critical results and issues appropriately and promptly.
- Coordinate care and refer patients to agencies or healthcare professionals for additional services or transitions in care when indicated.
- Perform on-site and telephone triage using best-practice guidelines and documentation.
- Compile daily or monthly reports when assigned.
- Advocate for patients and healthcare by maintaining a safe environment and promoting quality care and services.
- Protect patient privacy and confidentiality in accordance with HIPAA.
- Perform other duties as assigned.
Benefits
- 100% paid medical premiums for full-time employees.
- Generous paid time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
- Additional vacation accrual with longer service.
- Monthly longevity payments after two years of service.
- Retirement and pension plan.
- Free financial and legal counseling.
- Free mental health counseling services.
- Gym membership discounts and access to wellness programs.
- Employee discounts, including entertainment, car rentals, and cell phones.
- Resources for child and elder care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
