Bilingual Remote Triage Nurse | Colorado Residents Only

Clinica Family Health & Wellness•Lafayette, CO

1d•Remote

About The Position

At Clinica Family Health & Wellness, we believe everyone deserves high-quality, compassionate healthcare close to home. We are a nonprofit Federally Qualified Health Center (FQHC) that provides comprehensive, affordable medical, dental, behavioral health, pharmacy, and specialty behavioral care services. We are committed to being a healthcare home for our patients, a place where they receive coordinated, whole-person care from a team that supports their health and well-being at every stage of life. Only Colorado residents will be hired for this role. If you are relocating to Colorado, please indicate that in your application. Must be bilingual in Spanish and English. Candidates must live within one hour of our clinics to be considered. The Triage Nurse is part of the Clinica Family Health & Wellness nursing team, responsible for using decision-making skills to assess patient needs. You will apply clinical knowledge and judgment and use decision-making skills to analyze and act on patient care issues. You may provide support in assessment of symptoms, determination of symptom acuity, offering information related to symptom management, patient education and care coordination. While answering calls, you demonstrate the ability to initiate appropriate nursing interventions in prompt, precise and a professional manner. Assists patients and family members or other clients with concern and empathy.

Requirements

RN licensure from an accredited school required.
Bilingual in Spanish is required.
Critical thinking.
Strong computer skills.
Must live within one hour of our clinics.
Only Colorado residents will be hired for this role.

Nice To Haves

BSN preferred.
Two years of experience in community health preferred.
Experience with electronic health record preferred.
Sensitivity to low income, ethnic minority community.

Responsibilities

Assess patients' medical problems and complaints by phone.
Obtain history and gather triage information to determine appropriate avenue for care, such as emergency room, urgent care, clinic appointment, or home advice.
Assist in the management of patient utilization of health care system and provide patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
Provide telephone advice according to established guidelines and protocols.
Arrange for evaluation by a provider when indicated either by scheduling an appointment or telephone follow-up.
Educate patients and families by phone about minor illnesses, medication usage, health maintenance needs, blood sugar monitoring, nebulizer usage and other prescribed health care regimens, operational procedures, and specialist referrals.
When necessary, secure appropriate interpreting services to handle communication with patients.
Participate in Quality Assurance activities as directed.
Work collaboratively with other Clinica Family Health staff in meeting HRSA, AAAHC, OSHA and other regulatory and/or funding requirements.
Accurately document patient care in electronic health record.
Provide safe, comfortable, therapeutic environment for patients and families.
Manage patient tasks and patient/provider follow-up with assistance from team and according to nurse task guidelines.

Benefits

Medical, Dental & Vision options
Medical and Dependent Care FSA/HSA
Company paid life insurance
Long term disability insurance
Accident/hospital plans
403(b) Retirement Plan with employer contributions
Vacation time, sick hours, and personal holiday hours
A collaborative team environment
Open communication with leadership and mission-focused engagement
Training and growth opportunities with a supportive team invested in your success