Oncology Triage Nurse (Registered Nurse)

Cancer Care Associates of York • York, PA

9d

About The Position

Cancer Care Associates of York is seeking a full-time Registered Nurse to join its team. The telephone triage RN monitors incoming clinical contacts from patients and families, prioritizes and assesses symptoms and concerns, and collaborates with the clinical team to manage care. The role uses nursing-process assessments, established standards, care plans, and algorithms or pathways to support symptom and side-effect management. It also includes patient and family education, psychosocial support, documentation in the Electronic Medical Record System, venous-access assessment and troubleshooting, lab-result analysis, and care coordination with physicians, hospitals, and home-health nurses.

The RN may take on additional duties and projects assigned by the Nurse Manager, contributes to patient-care projects and standards, maintains punctual attendance, follows practice policies and codes of conduct, and practices ethically in a culturally inclusive manner.

Requirements

• Nursing diploma or Associate’s Degree required; higher degree preferred.
• Current Registered Professional Nurse licensure issued by the Pennsylvania State Board of Nursing.
• CPR certification.
• ONS/ONCC Chemotherapy Immunotherapy Certificate, required and maintained.
• At least 2 years of experience as an oncology nurse.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Excellent verbal communication skills.
• Medical teamwork skills.
• Documentation skills.
• Ability to use discretion and good judgment.
• Ability to maintain empathy and professionalism during patient interactions.

Nice To Haves

• Certificate in Oncology Nursing (OCN), issued by the Oncology Nursing Certification Corporation; preferred, but required within one year of employment and maintained.
• A nursing degree higher than an Associate’s Degree.

Responsibilities

• Triage incoming clinical patient and family contacts by priority and delegate to other triage team members as appropriate to their skills.
• Perform telephone assessments using nursing-process components and established standards and plans of care, with emphasis on patient outcomes.
• Use algorithms and pathways to assess symptoms and manage side effects.
• Educate patients and families about disease processes, treatments, potential side effects, expected follow-up, and potential outcomes.
• Counsel oncology patients and significant others to address psychosocial and emotional needs, using advocacy and community resources.
• Document relevant patient-care information in the Electronic Medical Record System.
• Assess venous access, use central venous access devices according to current standards, and troubleshoot potential or actual venous-access problems.
• Analyze laboratory results according to physician orders.
• Coordinate care with physicians, hospitals, and home-health nurses to implement appropriate plans of care and achieve acceptable patient outcomes.
• Accept additional duties, special projects, and assignments delegated by the Nurse Manager.
• Maintain regular and punctual attendance and comply with practice policies and procedures, including WellSpan and CCAY’s Code of Conduct.
• Practice ethically and in a manner consistent with cultural diversity and inclusion principles.
• Participate in developing and implementing special projects assigned by the Nurse Manager.
• Participate in developing patient-care standards, protocols, and guidelines.
• Perform other duties as required by the Nurse Manager.

Benefits

• Competitive pay.
• Generous paid time off.
• Six paid holidays.
• 401(k) and profit-sharing plan with company contribution.
• Affordable medical, dental, and vision plans, eligible from the first of the month following hire.
• Company-paid life insurance.
• Employee Assistance Program.
• Voluntary short- and long-term disability plans.
• Consistent day schedule with no weekends, evenings, or holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree