Triage Nurse (RN) – Day & Night Shifts | Full-Time & Part-Time

Oakland Community Health Network•Pontiac, MI

1d•$39 - $45•Onsite

About The Position

Oakland Community Health Network (OCHN) is hiring Registered Nurses for its Resource and Crisis Center in Pontiac, Michigan. The Triage RN provides high-quality, trauma-informed, person-centered care in a fast-paced crisis setting, supporting assessment, safety, stabilization, and recovery. Day and night shifts are available. Full-time schedules consist of three 12-hour shifts per week and include every other weekend (Saturday and Sunday). Part-time is also listed as an available employment option, but no part-time schedule details are provided. The nurse must be available for meetings and events that may take place outside standard office hours. Work is performed primarily in a crisis center environment.

Requirements

Unrestricted nursing license.
BLS.
Recipient Rights training.
At least two years of nursing experience in a human service, crisis, or medical environment.
A bachelor's degree in nursing (BSN) is preferred; an associate degree in nursing will be considered with three years of experience.
Interpersonal skills, strong organizational skills, data analysis, strategic planning, and strong written and oral communication.
De-escalation and conflict-resolution skills; leadership and problem-solving skills; clinical knowledge of mental health and suicide prevention; and strong time management.
Knowledge of HIPAA, Microsoft 365, Recipient Rights, the Mental Health Code, the Medicaid Manual, and regulatory compliance.
Ability to complete all physical requirements of the job, with or without reasonable accommodation.
Availability for meetings and events that may occur outside standard office hours.

Nice To Haves

Experience working with electronic health records.
Customer service experience.
Crisis de-escalation experience.
Experience working with adults with severe mental illness, substance use disorder, or intellectual/developmental disabilities.
Experience working with children with serious emotional disturbance.
Bachelor's degree in nursing (BSN).

Responsibilities

Conduct initial nursing assessments and behavioral health triages for walk-in individuals, evaluating presenting concerns, acuity, and immediate safety needs.
Prioritize individuals according to clinical urgency, risk factors, and level of care required.
Collaborate with the Crisis Assessment Team to determine appropriate interventions, referrals, or dispositions.
Participate in shift-change reports and communicate pertinent updates to team members and leadership.
Maintain accurate, timely, compliant nursing documentation in accordance with agency policies and regulatory requirements.
Support de-escalation and crisis intervention efforts to promote the safety and stabilization of individuals and staff.
Monitor individuals in the walk-in center for changes in medical or psychiatric status and respond promptly to emergent needs.
Follow clinical protocols, infection control procedures, and best-practice standards.
Help coordinate care transitions, including admissions to higher levels of care and community-based follow-up.
Provide education, reassurance, and support to clients and families during crisis stabilization.
Contribute to a trauma-informed, recovery-oriented, person-centered care environment.
Participate in quality improvement, incident review, and ongoing professional development activities.
Maintain confidentiality, ethical standards, and professional boundaries in interactions with individuals.
Perform other related duties as assigned to support crisis response and team operations.