Triage Coordinator

Getinge•Worthington, OH

4d•Remote

About The Position

This position is to assist in organ screening support for Paragonix transplant partners. Coordinators will screen, provide initial response, and notify transplant coordinators of donor offers from the OPTN provider per OPTN guidelines, and with adherence to all Paragonix/ Transplant Advocate policies and protocols.

Requirements

High School diploma
Established history working in high stress/ customer interacting field

Nice To Haves

Bachelor's degree in health science, general science, or equivalent experience in transplant related field.

Responsibilities

Responsible for initial screening of offers from the OPTN contractor in accordance with transplant center criteria and OPTN policy within their designated assignment.
Maintaining necessary training and credentials for Paragonix and OPTN computer systems.
Excellent customer service and communication skills with both internal and external staff including relaying clear, concise, and pertinent clinical information.
Responsible for being reachable within 5 minutes by telephone during their 12-hour call shift.
Excellent customer service and communication skills with transplant center recipients and family members.
Documentation of transplant center response into the OPTN computer system in accordance with established automatic rule out criteria.
Primary contact for OPO communication during the screening process.