Trench Shoring Solutions Manager

Cleveland Brothers Equipment Co • Eighty Four, PA

18d • Onsite

About The Position

The Trench Shoring Solutions Manager will launch and manage the day-to-day operation and profitable growth of Cleveland Brothers’ trench-shoring rental product line, beginning at the new Bentleyville, Pennsylvania facility. The hands-on role will establish the people, processes, equipment standards, and customer relationships needed to build a successful business unit, with potential to expand the offering to additional company locations.

The product portfolio includes trench boxes, manhole boxes, stone boxes, aluminum panel shields, modular aluminum panel boxes (build-a-box), road plates, and trackout mats (FODS). Initially, the manager will oversee both operational execution and business development and, as the business grows, help build and develop a dedicated sales team. The position includes regular travel to customer jobsites and Cleveland Brothers facilities, with occasional overnight travel, and work in a rental yard and active construction environments while following applicable site safety requirements.

Requirements

• At least four years of relevant experience in equipment rental, construction, industrial operations, fleet management, or a related field.
• Strong ability to build and manage an operation, set priorities, solve problems, and take ownership of results in an entrepreneurial, growing business.
• Working knowledge of equipment rental, construction operations, fleet management, or trench-shoring applications.
• Understanding of rental economics, equipment utilization, pricing, cost control, budgeting, and return on fleet investment.
• Strong safety mindset and awareness of trenching and excavation hazards, relevant OSHA requirements, and the need to involve qualified personnel for technical or engineered solutions.
• Customer-focused sales and relationship-building skills, including prospecting, negotiation, issue resolution, and partnership development.
• Ability to coordinate priorities across customers, vendors, sales, logistics, and operations while maintaining accuracy and responsiveness.
• Comfort using Microsoft Office and learning or using ERP, CRM, inventory, and rental-management systems; ability to interpret basic financial and operating reports.
• Clear written and verbal communication, sound judgment, initiative, and a collaborative, hands-on leadership style.
• Valid driver’s license with an acceptable driving record.

Nice To Haves

• Experience managing an operation or leading a team.
• Direct experience with excavation support and underground utility contractors.
• Experience with trench-shoring products, underground utilities, excavation contractors, or a specialty rental business.
• College degree or an equivalent combination of relevant education, training, and practical experience.

Responsibilities

• Lead the start-up and daily management of the Bentleyville trench-shoring operation, establishing procedures for quoting, order fulfillment, dispatch, delivery, returns, inspections, and customer support.
• Manage rental fleet availability, inventory accuracy, equipment condition, maintenance, repairs, yard organization, and logistics to keep assets safe, rental-ready, and efficiently deployed.
• Work with rental leadership and vendors to plan fleet purchases, product mix, stocking levels, equipment transfers, and asset replacement based on demand, utilization, and return on investment.
• Establish operating standards and coordinate with qualified personnel to support safe product selection, inspection, handling, and use consistent with manufacturer requirements and applicable excavation safety regulations.
• Develop and execute an annual business plan with measurable goals for revenue, market share, profitability, customer acquisition, and geographic expansion.
• Develop customer and contractor relationships, visit jobsites, identify project opportunities, and position Cleveland Brothers as a trusted trench-shoring solutions provider.
• Manage rental rates, quoting discipline, contracts, and customer issues while balancing competitive positioning, customer value, and appropriate financial returns.
• Monitor and report rental revenue, fleet utilization, rate realization, repair costs, turnaround time, and fleet returns, using results to guide improvements.
• Establish a repeatable sales and customer-management process, including lead tracking, opportunity follow-up, forecasting, and consistent use of company CRM and ERP systems.
• As demand grows and staffing is approved, recruit, onboard, coach, and lead sales and operational team members; set expectations, provide training, and foster accountability and teamwork.
• Collaborate with Rental Sales, branch operations, transportation, service, finance, and other company teams to deliver a consistent customer experience and identify cross-selling opportunities.
• Recommend expansion of trench-shoring capabilities into additional facilities, including market assessment, staffing needs, fleet investment, and operational readiness.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) match
• Short- and long-term disability
• Health savings account
• PTO
• Profit Sharing Account

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed