Trench Shoring Solutions Manager

Cleveland Brothers Equipment • Eighty Four, PA

18d

About The Position

Cleveland Brothers is hiring a Trench Shoring Solutions Manager to launch and manage its trench-shoring rental product line at its new Bentleyville, Pennsylvania facility. The manager will establish the people, processes, equipment standards, and customer relationships needed to build a successful business unit, with potential expansion to other company locations. The portfolio includes trench boxes, manhole boxes, stone boxes, aluminum panel shields, modular aluminum panel boxes (build-a-box), road plates, and trackout mats (FODS).

Initially, the role combines hands-on operational management and business development. The manager will oversee day-to-day rental operations, fleet readiness and logistics, business planning and financial performance, and customer development. As the business grows and staffing is approved, the manager will help recruit and lead sales and operational team members and support expansion into additional facilities.

The position requires regular travel to customer jobsites and Cleveland Brothers facilities, with occasional overnight travel. Work includes time in a rental yard and active construction environments, following applicable site safety requirements.

Requirements

• At least four years of relevant experience in equipment rental, construction, industrial operations, fleet management, or a related field.
• Strong ability to build and manage an operation, set priorities, solve problems, and take ownership of results.
• Working knowledge of equipment rental, construction operations, fleet management, or trench-shoring applications.
• Understanding of rental economics, equipment utilization, pricing, cost control, budgeting, and return on fleet investment.
• Strong safety mindset and awareness of trenching and excavation hazards, relevant OSHA requirements, and the need to involve qualified personnel for technical or engineered solutions.
• Customer-focused sales and relationship-building skills, including prospecting, negotiating, resolving issues, and developing long-term partnerships.
• Ability to coordinate multiple priorities across customers, vendors, sales, logistics, and operations while maintaining accuracy and responsiveness.
• Comfort using Microsoft Office and learning or using ERP, CRM, inventory, and rental-management systems; ability to interpret basic financial and operating reports.
• Clear written and verbal communication, sound judgment, initiative, and a collaborative, hands-on leadership style.
• Valid driver's license with an acceptable driving record.
• Regular travel to customer jobsites and Cleveland Brothers facilities, including occasional overnight travel.
• Ability to work in a rental yard and active construction environments while following applicable site safety requirements.

Nice To Haves

• Direct experience with excavation support and underground utility contractors.
• Experience managing an operation or leading a team.
• Experience with trench-shoring products, underground utilities, excavation contractors, or a specialty rental business.
• College degree or equivalent combination of relevant education, training, and practical experience.

Responsibilities

• Lead the launch and daily management of the Bentleyville trench-shoring operation, establishing procedures for quoting, order fulfillment, dispatch, delivery, returns, inspections, and customer support.
• Manage rental fleet availability, inventory accuracy, equipment condition, maintenance, repairs, yard organization, and logistics.
• Work with rental leadership and vendors to plan fleet purchases, product mix, stocking levels, equipment transfers, and asset replacement based on demand, utilization, and return on investment.
• Establish operating standards and coordinate with qualified personnel to support safe product selection, inspection, handling, and use consistent with manufacturer requirements and applicable excavation safety regulations.
• Develop and execute an annual business plan with measurable goals for revenue, market share, profitability, customer acquisition, and geographic expansion.
• Develop customer and contractor relationships, visit jobsites, identify project opportunities, and promote Cleveland Brothers as a trench-shoring solutions provider.
• Manage rental rates, quoting discipline, contracts, and customer issues while balancing competitive positioning, customer value, and financial returns.
• Monitor and report operating and financial metrics, including rental revenue, fleet utilization, rate realization, repair costs, turnaround time, and fleet returns, and use results to guide improvements.
• Establish a repeatable sales and customer-management process, including lead tracking, opportunity follow-up, forecasting, and consistent use of company CRM and ERP systems.
• As demand grows and staffing is approved, recruit, onboard, coach, and lead sales and operational team members; set expectations, provide training, and foster accountability and teamwork.
• Collaborate with Rental Sales, branch operations, transportation, service, finance, and other company teams to deliver a consistent customer experience and identify cross-selling opportunities.
• Recommend expansion of trench-shoring capabilities into additional facilities, including market assessment, staffing needs, fleet investment, and operational readiness.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) match
• Short- and long-term disability
• Health savings account
• Paid time off
• Profit Sharing Account
• Opportunity to help launch and expand a specialty rental business
• Stability at a family-owned company investing in long-term growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed