Treatment Technician Audiology

Virsono Hearing Centers • Town of Orchard Park, NY

12h • Onsite

About The Position

Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Audiology Technician/Medical Assistant and be at the forefront of revolutionizing how we serve our community. This role is pivotal in ensuring the seamless flow of our clinic — from performing basic hearing screenings and assisting with hearing aid checks, to using our state-of-the-art EMR system, overseeing audiological tests, and assisting in tele-audiology functions. This is your opportunity to make a tangible difference in the lives of our patients every day.

Requirements

• A self-starter with a knack for taking initiative and working autonomously.
• Exceptional communication skills, with the ability to thrive in a multicultural environment.
• Proven problem-solving abilities and a knack for multitasking amidst interruptions.
• A compassionate demeanor and a commitment to delivering top-notch patient care.
• Driven by both personal and team goals, with a keen eye for detail and organization.
• A positive attitude and a "can-do" spirit that inspires those around you.
• An unwavering commitment to ethical conduct in all professional dealings.
• Medical Assistant certification recommended or equivalent; Certified Audiology Assistant a plus
• Minimum 2 years' experience in a fast-paced medical clinic, audiology practice, or similar setting
• Experience assisting with hearing tests, hearing aid fittings, or audiometric equipment strongly preferred
• EMR proficiency required
• Willingness to enroll in an AuD Tech distance program
• Strong communication, multitasking, and organizational skills
• Working knowledge of HIPAA and infection control standards
• Available Monday–Friday, 8am–5pm, on-site; able to lift up to 25 lbs
• Authorized to work in the U.S.; background check required

Nice To Haves

• Familiarity with audiometric equipment, hearing aid technology, and basic diagnostic hearing tests preferred.

Responsibilities

• Serve as the first point of contact for patients, delivering exceptional service and support both in-person and over the phone.
• Assist audiologists with pure-tone and speech audiometry, tympanometry, and other basic hearing screenings under supervision.
• Support hearing aid fittings, cleanings, minor repairs, and troubleshooting for patients.
• Take detailed patient histories and prepare patients for audiological exams and treatment.
• Collaborate with our remote Treatment Coordinator and Treatment Specialist to facilitate Tele-Health appointments seamlessly, including setup and operation of tele-audiology equipment.
• Champion infection control protocols at your site, prioritizing the health and safety of both patients and staff, including proper cleaning and calibration of audiological equipment.
• Prepare insightful reports and participate actively in team meetings and daily huddles, driving our collective success forward.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree