Treatment Coordinator at OMS of Utah

Specialty Dental Brands • Layton, UT

9d

About The Position

OMS of Utah is seeking a skilled and dependable Treatment Coordinator to join our specialty surgical team. With a strong commitment to delivering exceptional patient care and safe, high-quality surgical experiences, this is an excellent opportunity to grow your career in a professional, fast-paced surgical environment. The ideal candidate is detail-oriented, calm under pressure, and dedicated to patient safety and comfort. The Treatment Coordinator plays a key role in supporting patient care and practice operations by managing patient scheduling, coordinating patient flow, and presenting financial treatment plans. This position serves as a bridge between patients, clinical teams, and administrative staff to help ensure a smooth, informed, and positive patient experience while supporting office efficiency and production goals.

Requirements

• High school diploma or equivalent required.
• 1–3 years of experience in a dental office or healthcare administrative role preferred.
• Working knowledge of dental terminology, treatment planning, and insurance processes.
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) is preferred.
• Strong organizational, communication, and customer service skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Professional, proactive, and team-oriented mindset.
• You genuinely care about providing an exceptional patient experience.
• You are dependable, organized, and prepared.
• You anticipate needs and take initiative rather than waiting to be asked.
• You maintain composure and attention to detail in a fast-paced environment.
• You communicate clearly and work well with doctors and fellow team members.
• You take pride in maintaining a safe, clean, and professional clinical environment.
• You are eager to learn, grow your clinical skills, and contribute to the success of the practice.

Responsibilities

• Coordinate patient scheduling to support provider productivity, hygiene flow, and overall practice efficiency.
• Prepare, present, and review financial treatment plans with patients, ensuring clear understanding of recommended care and financial expectations.
• Follow up with patients regarding proposed treatment plans and assist with scheduling the next steps.
• Verify insurance benefits, coverage, and fee schedules to provide accurate estimates and breakdowns.
• Communicate treatment fees, document financial arrangements, and confirm patient payment commitments.
• Assist patients with insurance forms and ensure accurate and complete documentation.
• Serve as a primary point of contact for patient questions regarding treatment, scheduling, and financial concerns.
• Maintain accurate and up-to-date patient records within practice management software.
• Collaborate closely with dentists, hygienists, office managers, and patient coordinators to ensure seamless patient flow.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid holidays
• Paid time off

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED