Treatment Coordinator at Anthem Pediatric Dentistry
About The Position
Anthem Pediatric Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is dedicated to providing compassionate, high-quality pediatric dental and orthodontic care in a safe, welcoming environment. The ideal candidate is dependable, detail-oriented, and passionate about helping children and families feel comfortable and supported throughout their dental experience. As a Patient Coordinator, you will play an important role in creating a positive experience for patients and families while supporting the daily operations of the practice. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running efficiently.
Requirements
- High school diploma or GED required
- Strong customer service and communication skills
- Excellent organizational and time-management abilities
- Strong attention to detail and accuracy
- Ability to multitask and prioritize in a fast-paced environment
- Comfortable working with children, parents, and caregivers
- Professional, dependable, and team-oriented approach
Nice To Haves
- Previous experience in a dental, medical, or healthcare office preferred
- Pediatric dental experience is a plus
- Experience with dental practice management and scheduling software preferred
- Knowledge of dental insurance and patient financial processes preferred
Responsibilities
- Greet patients and families in a friendly, professional, and welcoming manner
- Manage patient scheduling, including appointments, cancellations, and rescheduling
- Confirm appointments and provide reminders to help maintain an efficient schedule
- Answer incoming calls and respond to patient and parent questions professionally
- Register new patients and maintain accurate demographic and patient information
- Assist with patient check-in and check-out while supporting efficient patient flow
- Verify insurance information and assist patients and families with general insurance questions
- Communicate treatment and appointment information clearly and accurately
- Coordinate with the clinical team regarding patient needs, scheduling, and potential delays
- Maintain accurate and confidential patient records in accordance with HIPAA requirements
- Assist with collecting patient payments and communicating financial information as needed
- Help create a calm, comfortable, and welcoming environment for children and families
- Maintain a clean, organized, and professional front office and reception area
- Support the team with additional administrative and front office responsibilities as needed
- Perform other duties and responsibilities as assigned
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid holidays
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
