Treatment Coordinator - Skyline Dental Associates

dentalcorp • Ottawa, ON

58d • $25 - $28

About The Position

At Skyline Dental Associates, we are committed to providing exceptional, patient-centered dental care in a warm and welcoming environment. We offer a comprehensive range of services—including family and general dentistry, cosmetic treatments, dental implants, teeth whitening, sedation dentistry, and emergency care—using modern techniques and state-of-the-art technology to ensure optimal results and comfort. At the heart of our practice is a strong focus on compassion, communication, and patient comfort. Our team takes the time to build lasting relationships and develop personalized treatment plans that support long-term oral health. Joining Skyline Dental Associates means becoming part of a collaborative and dedicated team that values professionalism, continuous learning, and making a positive impact in the community we serve. Schedule: Monday to Thursday 7:45am-4:30pm Occasional Fridays What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth The wage for this Treatment Coordinator position is $25-$28/hour depending on skills, experience, and location. Please note that this is a new job opening.

Requirements

• Previous clinical experience as a Treatment/Scheduling Coordinator is required
• Knowledge and understanding of dental treatment plans and ability to educate patients is required
• Experience with dental software programs is required
• Strong customer service experience
• Candidates must be legally authorized to work in Canada.

Nice To Haves

• Previous Dental Assisting experience is preferred
• NDAEB certification is preferred

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
• Support treatment planning by coordinating appointments and follow-ups with the dental team
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care
• Uphold privacy, ethical, and regulatory standards in all patient interactions

Benefits

• Competitive pay with annual reviews
• RRSP matching
• Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed