Treatment Coordinator - Atlantic Dental Centre

dentalcorp•Halifax, NS

2d•Onsite

About The Position

Conveniently located in the Halifax Shopping Centre, Atlantic Dental Centre has been serving the community for over 20 years. Our practice offers a wide range of dental services, including general and cosmetic dentistry, preventative hygiene, orthodontics, restorative dentistry, implants, and sleep dentistry. Our purpose is to provide the best care for our patients, and that passion brings excellence to our work every day. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Requirements

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Candidates must be legally authorized to work in Canada.

Responsibilities

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions