Treatment Coordinator at Pediatric Dental Specialist

Specialty Dental Brands-MT•Billings, MT

4h•Onsite

About The Position

Pediatric Dental Specialist is seeking a knowledgeable and compassionate Treatment Coordinator to join our well-established pediatric dental team. With a strong reputation for delivering exceptional pediatric dental care in a fun, welcoming, and family-focused environment, this is an excellent opportunity to grow your career in a patient-centered practice. The ideal candidate is organized, confident in communication, and passionate about helping families understand and move forward with recommended treatment.

Requirements

Previous experience in a dental or medical office preferred (pediatric experience a plus)
Strong understanding of dental procedures, insurance, and treatment coordination
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency with practice management software and basic computer skills
Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined

Nice To Haves

pediatric experience a plus

Responsibilities

Present and clearly explain treatment plans, procedures, and recommendations to patients and families
Coordinate with doctors and clinical staff to ensure treatment plans are scheduled and completed efficiently
Discuss financial arrangements, insurance estimates, and payment options in a clear and compassionate manner
Manage patient scheduling to support optimal clinical flow and treatment acceptance
Maintain accurate documentation of treatment plans, patient communications, and case progression
With the support of the administrative team and Practice Managers, assist to ensure the smooth and successful appointments of all new patients.
To be responsible for contracts signed by responsible party prior to or on banding day.
To be responsible in assisting to produce performance and quality standards within the Treatment Coordinator room, delivered through customer service skills and attention to detail.
To be responsible for the maintaining all treatment coordinator records and reports, and communicating them to the Practice Manager.
Perform other duties and responsibilities assigned by management