Treatment Coordinator
About The Position
At Children's Dental Health, we’re dedicated to delivering exceptional dental care and ensuring a seamless experience for every patient. As a Treatment Coordinator (TC), you will play a vital role in connecting our patients with the care they need, ensuring schedules are managed efficiently and that every detail is handled with precision. As a TC, you will coordinate procedures across multiple offices and ensure every patient is prepared and informed for their dental surgery. Your attention to detail and communication skills will ensure smooth operations and positive patient experiences.
Requirements
- Strong interpersonal and communication skills to work closely with patients and staff.
- Proficient with MS Word and Excel
Nice To Haves
- Experience working with Dentrix software is a plus.
Responsibilities
- Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
- Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
- Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
- Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
- Assist in collecting medical deductibles when applicable (separate from dental benefits).
- Check and respond to company emails daily to ensure effective communication.
Benefits
- Medical and Vision Insurance
- Dental Coverage
- 401(k) Plan with Company Match
- Generous Paid Time Off and Holidays
- Employee Referral Program
- Employee discount program
- Pet Insurance
- Cutting-edge Technology and Training
- Life and Disability Insurance Options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
