Treatment Coordinator

BAM Dental Group•New Orleans, LA

9d•$14 - $19•Onsite

About The Position

Exceptional Dental is seeking a Treatment Coordinator to promote practice growth. This role involves effectively scheduling patient treatment based on doctor's availability, assisting patients with financial options, and following up on overdue appointments. The ideal candidate will have good interpersonal and verbal skills, a professional presentation, knowledge of dental terms and procedures, and computer literacy. Bilingualism is highly preferred.

Requirements

Knowledge of dental terms and procedures
Computer literacy
Good interpersonal skills
Effective verbal skills
Professional personal presentation
Exceptional hand dexterity and typing skills
Good Mathematical aptitude

Nice To Haves

Bilingual highly preferred

Responsibilities

Maintain regular, consistent, and punctual attendance.
Memorize and deliver scripts in person and over the phone.
Answer telephone appropriately, record and retrieve messages.
Retrieve and act upon messages and e-mails regarding treatment and new appointments.
Monitor schedule and patients in the reception area; notify appropriate staff of patient arrival and delays.
Check patient records and provide necessary forms upon arrival (medical history, HIPAA consent, contact information, IV and oral sedation forms, etc.).
Ensure office has x-rays from previous dentists when appropriate.
Schedule appointments considering production and capacity.
Set up appointments with specialists, coordinate with their office, send x-rays and explanatory letters, and provide referral information to patients.
Accept and record payments made at the time of service, via mail, and telephone.
Present financing options and make necessary arrangements.
Prepare End-of-Day routine, including reconciling production and collection, and preparing and making bank deposits.
Make courtesy calls for treatment follow-up (post-op calls, when necessary).
Prepare and submit End of Day Reports.
Complete training in all applicable areas.
Perform additional responsibilities as needed.
Cross-train to assume Hygiene Coordinator and Greeter/Receptionist responsibilities when necessary.