Treatment Coordinator - Toothworks Pine Ridge Dental

dentalcorp•Toronto, ON

7d•Onsite

About The Position

Toothworks Pine Ridge Dental is a patient-focused practice serving the Scarborough community, offering a full range of dental services in a modern, welcoming environment. Our dedicated team is committed to providing high-quality, personalized care with a strong focus on comfort and positive patient experiences. This is a full-time replacement job opening.

Requirements

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience

Responsibilities

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions