Treatment Coordinator - Toothworks Pine Ridge Dental

dentalcorpToronto, ON
Onsite

About The Position

Toothworks Pine Ridge Dental is a patient-focused practice serving the Scarborough community, offering a full range of dental services in a modern, welcoming environment. Our dedicated team is committed to providing high-quality, personalized care with a strong focus on comfort and positive patient experiences. This is a full-time replacement job opening.

Requirements

  • Previous clinical experience as a Treatment/Scheduling Coordinator is required
  • Knowledge and understanding of dental treatment plans and ability to educate patients is required
  • Experience with dental software programs is required
  • Strong customer service experience

Responsibilities

  • Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
  • Support treatment planning by coordinating appointments and follow-ups with the dental team
  • Present treatment costs, collect payments, process insurance claims, and assist with payment plans
  • Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
  • Maintain accurate patient records and ensure smooth scheduling to optimize chair time
  • Collaborate with clinical and administrative staff to deliver seamless, high-quality care
  • Uphold privacy, ethical, and regulatory standards in all patient interactions

Benefits

  • Competitive pay with annual reviews
  • RRSP matching
  • Gym discounts
  • Insurance savings
  • Entertainment deals
  • Employee and Family Assistance Program
  • Industry-leading CE
  • Social and networking events
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