Treatment Coordinator

Carolinas DentistFuquay-Varina, NC

About The Position

The Treatment Coordinator will be responsible for educating, consulting, and presenting patient treatment plans. This role involves scheduling and confirming patient appointments, verifying insurance for all clinical appointments, and accurately entering and maintaining patient information in the dental software. The Treatment Coordinator will also be responsible for collecting payments, developing and maintaining doctor/hygiene schedules, supporting marketing efforts to grow the patient base, and greeting patients.

Requirements

  • High school diploma or equivalent required
  • A minimum of two years of front office experience preferably in a dental setting
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred

Responsibilities

  • Educate, consult and present patient treatment plans
  • Schedules and confirms patient appointments
  • Verifies insurance for all clinical appointments
  • Enters information on dental software in patient accounts
  • Ensures and reviews entire patient account for complete and accurate information
  • Collects all monies due for services rendered
  • Develops and maintains doctor/hygiene schedules as necessary
  • Support marketing and promotional activities to increase and stimulate new patient growth
  • Greet and check patients in and out, before and after treatment
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