Treatment Consultant — Northwest Arkansas Orthodontic Practice

Northwest Orthodontics•Fayetteville, AR

5d•Hybrid

About The Position

Our orthodontic practice focuses on early expansion in children to improve their airway, sleep, and long-term health, and on guiding older children and adults toward better breathing and overall wellness. We coordinate care across a network of specialists and resources. Our job is to educate families about their child's development or their own health so they can make informed decisions. We are growing and need a Treatment Consultant to help people see the value of investing in their long-term health and guide them to a confident 'yes' without pressure or gimmicks.

Requirements

2+ years of consultative sales experience (orthodontic/dental TC, medspa, cosmetic dentistry, integrative or functional health, pediatric wellness, financial services, or any consumer sales involving real decisions and real money)
Proven track record of hitting or exceeding sales targets
Genuine belief in investing in health and ability to help others see that value
Comfortable learning concepts like airway, sleep, and developmental health
Emotional intelligence to assess situations and know when to push, listen, or give space
Organized to manage a high-volume pipeline
Comfortable with structured follow-up and pipeline tracking
Willing to travel primarily between two of our three locations: Fayetteville, Centerton, and Fort Smith.

Nice To Haves

Orthodontic or dental experience
Sales instinct
Genuine belief in the practice's mission
Curiosity to understand airway health

Responsibilities

Sit across from 20-25 patients and parents weekly to discuss decisions regarding their child's development, airway, sleep, long-term health, and smile.
Educate families on what's at stake (chronic mouth-breathing, poor sleep, behavioral and learning issues, lifelong consequences of underdeveloped airways), their options, and the right timing for treatment.
Own the consultation process, including walking through financing.
Handle questions about affordability, necessity of treatment, and consequences of waiting.
Help families move forward with treatment.
Build trust with hesitant patients to prevent them from shopping around, ignoring the problem, or delaying treatment.
Manage a high-volume pipeline without losing track of anyone.
Engage in structured follow-up and pipeline tracking.
Travel primarily between two of our three locations: Fayetteville, Centerton, and Fort Smith.