Treatment Consultant — Northwest Arkansas Orthodontic Practice

Northwest Orthodontics•Fayetteville, AR

4d•Hybrid

About The Position

Our orthodontic practice focuses on early expansion in children to improve their airway, sleep, and long-term health, and on guiding older children and adults toward better breathing and overall wellness. We coordinate care across a network of specialists and resources, emphasizing education and informed decision-making for families regarding their child's development, airway, sleep, and long-term health. This role involves consulting with patients and parents on significant health investments, explaining the implications of underdeveloped airways, and guiding them toward confident decisions without pressure. It is a sales role within a practice that values relationships, honesty, and health-outcome-rooted recommendations.

Requirements

2+ years of consultative sales experience (orthodontic/dental TC, medspa, cosmetic dentistry, integrative or functional health, pediatric wellness, financial services, or any consumer sales involving real decisions and real money).
Proven track record of hitting or exceeding sales targets.
Genuine belief in the value of investing in health.
Ability to quickly learn and understand concepts like airway, sleep, and developmental health.
Emotional intelligence to assess situations and adjust approach (when to push, listen, or give space).
Organizational skills to manage a high-volume pipeline.
Comfort with structured follow-up and pipeline tracking.
Willingness to travel between practice locations.

Nice To Haves

Orthodontic or dental experience.
Experience in a high-pressure ortho or dental chain and a desire for a different sales environment.

Responsibilities

Sit across from 20-25 patients and parents weekly to discuss decisions regarding their child's development, airway, sleep, and long-term health.
Educate families on the importance of their child's development, airway, and sleep, and the potential consequences of inaction.
Present treatment options and guide families in making informed decisions.
Manage the consultation process, including discussing financing.
Address patient and parent concerns regarding affordability, necessity, and the implications of delaying treatment.
Build trust with hesitant patients to prevent them from seeking other options or postponing care.
Track and manage a high-volume pipeline of potential patients.
Conduct structured follow-up with potential patients.
Travel primarily between two of the three practice locations: Fayetteville, Centerton, and Fort Smith.