Treatment Advocate (FT Tuesday to Saturday 3p-11:30p)

American Addiction Centers•North Kingstown, RI

About The Position

The Treatment Advocate (TA) observes clients’ daily activities and assists with their recovery. The role collaborates with the treatment team and assists with service coordination for patients, supporting comprehensive care for adults with addiction and co-occurring mental health disorders. The TA supports outpatient and inpatient adult populations, helps maintain a therapeutic milieu, and assists clinical and nursing services as assigned. The position also operates company vehicles to transport clients and facility visitors. It includes welcoming and orienting new clients during transport, helping passengers enter and leave the vehicle, assisting with baggage, running errands, and maintaining the vehicle. The role requires professional communication with patients, families, and staff; adherence to confidentiality, HIPAA, 42 CFR Part 2, company policies, and professional boundaries; and intervention in crisis situations. The listed schedule is Tuesday through Saturday, 3:00 p.m. to 11:30 p.m.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to meet the stated physical requirements, including frequent lifting and carrying of up to 10 pounds and occasional lifting and carrying of up to 25 pounds.

Nice To Haves

Associate or bachelor’s degree preferred in behavioral sciences, including social sciences, human services, counseling, or psychology.
Minimum of one year of experience in a behavioral healthcare field preferred.
Knowledge of electronic health record software and documentation preferred.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and facility rules.
Search patient belongings when new patients are admitted.
Conduct safety rounds and security checks.
Coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide support and encouragement to patients and encourage participation in group, individual, and family counseling services.
Support clinical and nursing services as assigned.
Participate in weekly treatment team and program staff meetings.
Complete required documentation in a timely manner in accordance with AAC documentation guidelines and applicable contract, licensure, and accreditation standards.
Communicate with other departments to support patient care.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state department standards, facility accreditation requirements, AAC policies and procedures, and the company code of ethics; maintain professional boundaries and respect patient rights and recovery needs.
Communicate professionally with staff, patients, and families, and maintain confidentiality of patient and company information in accordance with HIPAA and 42 CFR Part 2.
Monitor and manage the patient community as a therapeutic milieu.
Intervene in crisis situations to de-escalate and resolve crises.
Operate company vehicles to transport clients and facility visitors, complying with local traffic regulations and reporting delays or accidents.
Load and unload passenger baggage or express items in the vehicle’s baggage compartment.
Run miscellaneous errands, such as store runs for patients and transporting mail to and from the post office.
Make overnight drives and extended trips that may require irregular hours.
Keep the vehicle clean and in operating condition.
Meet and greet clients professionally, help them feel welcome and comfortable, assist them into and out of the car, and answer questions to help orient them before arrival at the facility.
Perform other tasks assigned by the direct supervisor within the scope of practice.