Treatment Advocate (FT Tuesday to Saturday 3p-11:30p)

American Addiction Centers•North Kingstown, RI

2d•Onsite

About The Position

The Treatment Advocate (TA) observes clients’ daily activities and assists with their recovery. The role collaborates with the treatment team and assists with service coordination as needed. Treatment Advocates support adult outpatient and inpatient patients and help maintain a therapeutic community. The position also operates company vehicles to transport clients and facility visitors, providing professional and welcoming assistance during trips. The TA welcomes new patients, helps orient them to programming schedules and rules, conducts belongings searches upon admission, completes safety rounds and security checks, and supports patients’ participation in counseling and other treatment services. The role documents services in accordance with company policies and applicable contract, licensure, and accreditation standards, communicates with staff and families, maintains confidentiality and professional boundaries, and responds to crises and safety concerns. Driving duties may include overnight and extended trips, errands, loading and unloading baggage, and maintaining the vehicle. The work environment is indoors and climate controlled, with occasional exposure to outdoor weather and moderate noise. The role requires regular interaction with patients, staff, and families, and may involve flexible hours, overtime, weekends, and holidays. Reasonable accommodations are available as required by state and federal disability discrimination laws.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to sit, use hands and fingers, talk or hear, and smell continually; stand, walk, and reach frequently; and climb or balance, stoop, kneel, or crouch occasionally.
Ability to frequently lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds.
Close vision to view computer monitors, read documents, and operate copy and fax machines; distance vision to drive when driving is required.

Nice To Haves

Associate’s or bachelor’s degree in behavioral sciences, social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and rules.
Search patient belongings when new patients are admitted.
Complete safety rounds and security checks.
Help coordinate patients’ daily schedules, including treatment meetings, behavioral interventions, and observation of behavior and participation.
Provide support and encouragement to patients and encourage participation in group, individual, and family counseling services.
Support clinical and nursing services as assigned.
Participate in weekly treatment team and program staff meetings.
Complete required documentation promptly and in accordance with AAC documentation guidelines and applicable standards.
Communicate with other departments to support patient care.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state department standards, facility accreditation requirements, AAC policies and procedures, the company code of ethics, patient-rights requirements, HIPAA, and 42 CFR Part 2.
Maintain professional boundaries and confidentiality of patient and company information.
Help monitor and manage the patient community as a therapeutic milieu.
Intervene in crisis situations to de-escalate and resolve crises.
Operate the company vehicle to transport clients and facility visitors; comply with traffic regulations and report delays or accidents.
Greet and assist clients during transport, help them enter and leave the vehicle, answer questions, and help orient new clients before arrival.
Load or unload passenger baggage and perform errands such as store runs for patients and post-office trips.
Keep the vehicle clean and in operating condition.
Perform other tasks assigned by the direct supervisor within scope of practice.