Treasury Support Specialist

Equity Bank•Wichita, KS

1d•Onsite

About The Position

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Requirements

Bachelor’s Degree in Business related field or equivalent work experience
Strong PC skills to include proficient knowledge of Microsoft Office Suite – Excel, Outlook, PowerPoint, Word
Experience working in a fast-paced environment, handling multiple projects simultaneously

Nice To Haves

2 years of financial services industry experience preferred

Responsibilities

Works closely with the Bank's customers in a professional and responsive manner to meet the customers' needs
Learn, understand, and support bank supported products including but not limited to: business online banking, RDC, ACH, wires, lockbox, installing/downloading PC software, etc.
Provide review and underwriting of business customers’ needs for their cash flow transactions with the Bank
Support Electronic Payments and Treasury Management team and bank locations by completing set up documentation for various products, including but not limited to underwriting requests
Performs customer setups and training on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues
Diagnose and problem-solve technical issues over the phone and via email
Demonstrated ability to work effectively with team members, management, auditors, and other officials
Other duties as assigned
Responsible for following all aspects of Bank Policy’s including but not limited to, Equity Bank Business Ethic and Conduct policy, and Bank Secrecy Act, and completing all required Compliance Course work.