Treasury Management Support Specialist I
Heartland Bank and Trust Company•Princeton, FL
•Onsite
About The Position
The Treasury Management Support Specialist I is tasked with the setup and maintenance of all Treasury Management products and services. The Treasury Management Support Specialist I has an understanding of the Bank and the department's current policies and procedures including a basic understanding of the NACHA Rules. Provides support and services to all Treasury Management customers and the bank's Treasury Management Sales team. Reports to the Treasury Management Support Supervisor with moderate supervision.
Requirements
- Understanding of bank apps and troubleshooting security settings.
- H.S. Diploma or GED and minimum 1 year treasury management systems, banking, or customer services preferred or equivalent combination of education and experience.
Responsibilities
- Maintain a general level of understanding of the bank's various Treasury Management platforms.
- Provide customer service and support for Treasury Management customers.
- Report system issues to Supervisor and communicates system outages to appropriate staff.
- Complete system setup and maintenance for existing and new treasury management products and services.
- Perform daily and monthly maintenance related to TM products and services.
- Stays up to date and able to communicate basic NACHA Rules to Treasury Management customers.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
