Treasury Operations Specialist

Mechanics Bank • Irvine, CA

1d • Onsite

About The Position

Mechanics Bank is seeking a Treasury Operations Specialist to join their team. This role focuses on assisting small business and commercial customers with setting up and maintaining Business Online Banking and other Treasury Management products and services. The specialist will review request forms and applications for accuracy, provide client support and training on product use, and implement Treasury Management product and service requests. This role involves processing maintenance requests, conducting risk reviews for ACH and RDC customers, and ensuring proper authorization and access to business banking products. Support will be provided via phone, online, and email. The specialist will also assist internal banking staff, manage email inboxes, adhere to security and audit procedures, maintain knowledge of Treasury Services offerings, participate in User Acceptance Testing, and bill customers for services while ordering equipment as needed. Other duties may be assigned.

Requirements

• High School Diploma/GED required.
• 3 years of experience in a treasury operational role preferred.
• General knowledge of Treasury Management products and services and implementation requirements.
• General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.
• General knowledge of Business Online Banking and Treasury Management products and services.
• Excellent ability to explain processes clearly and understandably.
• Excellent ability to problem solve.
• Excellent organizational skills and attention to detail.
• Skilled in problem resolution and the ability to determine appropriate solutions.
• Excellent written, oral, and interpersonal communication skills.
• Proficient skill in Microsoft Office Suite applications.

Nice To Haves

• Additional experience may be considered in lieu of degree.

Responsibilities

• Implements Treasury Management product and service requests, including input and callback for various systems.
• Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers.
• Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services.
• Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and/or email communications.
• Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues.
• Monitors and manages multiple email inboxes and request databases for incoming requests and communications.
• Adhere to Bank’s security and audit procedures as well as industry rules and regulations.
• Maintain current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems.
• Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.
• Bills customers for various Treasury Management products and services and orders equipment for customers as needed.
• Other duties as assigned.

Benefits

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts
• Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan
• Tuition Reimbursement Program
• Student Loan Assistance Program
• Supplemental Health plans
• Voluntary Legal
• Identity Theft Services
• 11 paid holidays
• paid Sick days (accrual of one hour for every 30 hours worked)
• up to 25 paid vacation days
• 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account
• Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED