Treasury Operations Specialist

Mechanics Bank•Irvine, CA

3d•Onsite

About The Position

Mechanics Bank is searching for a Treasury Operations Specialist to join their team. This role will be working on-site and assists small business and commercial customers in setting up and maintaining Business Online Banking and other Treasury Management products and services. The specialist will review request forms and applications for accuracy and completion, and provide client support and training on product use.

Requirements

High School Diploma/GED required.
General knowledge of Treasury Management products and services and implementation requirements.
General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.
General knowledge of Business Online Banking and Treasury Management products and services.
Excellent ability to explain processes clearly and understandably.
Excellent ability to problem solve.
Excellent organizational skills and attention to detail.
Skilled in problem resolution and the ability to determine appropriate solutions.
Excellent written, oral, and interpersonal communication skills.
Proficient skill in Microsoft Office Suite applications.

Nice To Haves

3 years of experience in a treasury operational role preferred.
Additional experience may be considered in lieu of degree.

Responsibilities

Implements Treasury Management product and service requests, including input and callback for various systems.
Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers.
Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services.
Provides support and training to small business and commercial customers for various Treasury Management services (e.g., Business Online Banking, Remote Deposit Capture, online ACH and Wire origination). Support may be provided via phone, online and/or email communications.
Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues.
Monitors and manages multiple email inboxes and request databases for incoming requests and communications.
Adheres to Bank’s security and audit procedures as well as industry rules and regulations.
Maintains current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems.
Participates in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.
Bills customers for various Treasury Management products and services and orders equipment for customers as needed.
Other duties as assigned.

Benefits

Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts
Commuter/Parking Benefit
401(k) and Roth 401(k) with company contribution
529 Education Savings plan
Tuition Reimbursement Program
Student Loan Assistance Program
Supplemental Health plans
Voluntary Legal
Identity Theft Services
11 paid holidays
Paid Sick days (accrual of one hour for every 30 hours worked)
Up to 25 paid vacation days
16 hours of paid volunteer time throughout the calendar year
Free personal checking and savings account
Discounted rates on primary residence loan with $0 origination fees (restrictions apply)