Treasury Mgmt Svc Spec, Sr

Old National Bank•Evansville, IN

6d•$27 - $43

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

Associate’s or bachelor’s degree or HS graduate with equivalent work experience
Strong knowledge of Treasury Management products and services or prior experience in supporting business clients is essential
Ability to communicate with business clients on complex technical solutions is essential
Ability to adapt to a rapidly changing environment and quickly reprioritize tasks is essential
Strong verbal and written communication skills is essential

Nice To Haves

Ability to troubleshoot hardware and software issues is preferred
3-5 years of experience in Treasury Management or business banking products and services is preferred

Responsibilities

Supporting the Service Specialists within TM Client Services.
Aiding in the development of team members’ knowledge.
Escalation of situations where standard support paths are not viable.
Monitoring daily workload and elevating instances where service level adherence is at risk.
Compiling management reports that will show relevant support trends.
Completing quality audits of work completed by TM Client Services Specialists.