Treasury Mgmt Product Cnls

Old National Bank•Minneapolis, MN

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

Bachelor’s degree in Business, Finance, Communications, Computer Science or related field and/or HS diploma/GED with equivalent experience
3+ years of experience in Product Management, Technical Operations, Customer Support or Technology strongly preferred
Experience in financial services, ideally in Commercial products and services
Ability to successfully partner with cross-functional teams made up of business line stakeholders, user experience, sales, technology, operations, customer service, risk management, legal/compliance, and data teams
Great attention to detail, thoroughness, and soundness in written documentation as well as in the analytical review of data
Experience successfully collaborating with others in a change driven environment
Ability to influence and build relationships with business line partners, stakeholders, technology leadership, and external partners
Anticipates, identifies, and articulates potential issues and opportunities and effectively responds
Proven ability to manage processes improvement initiatives to optimize effectiveness and efficiencies — identifying existing, enhancing for improvement, and implementing new processes
Demonstrated ability to develop and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.
Demonstrated ability to translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.
Excellent organizational skills are required, including the capacity to effectively manage multiple tasks and priorities while consistently achieving desired outcomes.
Demonstrated proficiency and efficacy as an end-to-end problem solver (defining problems, structuring, and building quantitative / qualitative analysis, etc.) to operationalize the business strategy effectively
Best in class communication, storytelling, and presentation skills.
Inspires others to personally contribute to the organization’s success and our client’s success for the long term.

Nice To Haves

advanced degree preferred
Certified Treasury Professional (CTP) certification preferred but not required
previous Digital Integration Services experience
depth and breadth of previous or current institution size – the same role for many years or a variety of roles in the same space over a number of years
skills, knowledge, previous performance and success factors, proven ability to achieve targets year over year, education/certification, length of time in Treasury Management industry and Digital Integration Services similar growth to existing portfolios.

Responsibilities

Serve as the client facing subject matter expert for the Bank’s Digital Integration Services that connect internal banking systems with external partners and platforms.
Have a deep and thorough knowledge of industry leading enterprise resource planning (ERP) systems, and delivery channels that include, and are not limited to, bank feeds, and API integrations to support digital banking, treasury, payment and reconciliation operations.
Work in collaboration with other members of the Treasury Management Division to drive profitable deposit growth for the bank.
Supports the sales team by providing technical expertise during the sales consultation process, including leading and participating in client calls, demos, and meetings as needed.
Maintains deep expertise in DIS capabilities and related functionality.
Serves as the subject matter expert on complex implementations for assigned services.
Demonstrates working knowledge of broader Treasury Management products and engages additional SMEs as appropriate.
Develops and delivers product demonstrations and technical overviews tailored to client use cases.
Partners with implementations and support teams to ensure a seamless transition from sales to delivery.
Maintains awareness of competitive offerings and market trends to support effective sales positioning.
Analyzes TM client portfolio to identify opportunities to increase DIS utilization.
Partners with Treasury Management sales to propose strategies to increase DIS utilization.
Utilizes internally developed and/or vendor tools to find opportunities to expand DIS success and utilization.
Support cross-sell and upsell opportunities by identifying complementary services that enhance client value.
Contribute client and portfolio insights to product roadmap discussions by sharing feedback and utilization trends with Product Management.
Stays attuned to client feedback and product performance, recognizing patterns across clients and implementations that enable ongoing product enhancements and rapid customer support.
Demonstrates sound evaluation and decision making, speed to action and pragmatic problem‑solving in customer implementation and support.
Maintains strong communication channel with Product Management, Product Engineering, and IT Support for escalation and feedback loops.
Drives deposit growth and retention.
Drives adoption of high-margin integration services that contribute to overall Treasury Management profitability.
Identify scalable integration opportunities that reduce manual processes and improve operational efficiency for clients.
Support strategic initiatives aimed at expanding the bank’s digital ecosystem by identifying and advocating for innovative integration use cases
Educate internal stakeholders on the financial and strategic value of DIS to foster broader adoption and alignment.
Manage and optimize the end-to-end product development cycle to reduce overall fulfillment timeline and to ensure projects are completed on time and on budget.
May develop training materials and perform training sessions, as needed, for internal team members as it relates to product management initiatives.