Treasury Management Sales

F&M Bank•Fort Wayne, IN

About The Position

This position is responsible for driving new business through the sales of treasury services offered by the F&M. In this highly visible role, the person will be responsible for analyzing new and existing business clients to determine what treasury management products and services would enhance their current business module. This role will work as a liaison between the client, commercial bankers, customer relation bankers, and other service departments that work to support service issues and monitor the on-boarding process. Will work with internal partners to understand clients and prospects business environments, strategies and industries to best determine the financial needs and appropriate treasury management solutions to provide. This can be accomplished through customized sales proposals, conducting cost/benefit analyses, building multiple pricing scenarios and identifying pricing improvements and margin opportunities. Participates in customer calls as appropriate and provides pre and post-sale client support.

Requirements

  • Bachelor’s degree (B.A.) in business, finance or related field or Certified Treasury Professional (CTP) Certification required OR 5 years of related Treasury Management experience and/or training; or the equivalent combination of education and experience.
  • Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry.
  • CTP certification is strongly encouraged.
  • Demonstrated record of consistently exceeding performance goals.
  • Strong written and oral communication skills.
  • Must be able to effectively communicate with staff, bank clients, auditors, and outside vendors.
  • Excellent oral and written skills.
  • Collaboration – Ability to work across departments as needed.
  • Excellent organizational and time management skills.
  • Possess a strong desire to constantly strive to improve oneself.
  • Must have strong client interaction skills and has demonstrated the ability to influence the outcome of a sales process.
  • Basic understanding of financial statement analysis.
  • Requires aptitude of powerful presentations and negotiation skills with internal and external clients.
  • Ability to build new and existing client relationships.
  • Ability to evaluate client needs.
  • Demonstrated knowledge of a wide array of treasury management products and solutions.
  • Technical Treasury Management competencies.
  • Ability to effectively coach staff members
  • Capable of handling customer and teammate contact situations tactfully and professionally.

Nice To Haves

  • Commercial and consumer lending is a plus.

Responsibilities

  • Reviews and ensures the completeness, accuracy and adequacy of signed customer agreements, maintenance requests and cancelation forms.
  • Understand and comply with requirements of all laws and regulations applicable to the position.
  • Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations.
  • Understand competitions' capabilities and gaps
  • Prepare and deliver periodic client reviews
  • Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision.
  • Devise and execute a plan to exceed sales goals.
  • Understand and communicate implementation timeline to align with client expectations and deliver timely resolution of client issues.
  • Review sales goals with commercial bankers and CRB’s and ensure they are advised of calling strategies.
  • Educate and advise F&M employees of new TM product development initiatives.
  • Partner with Commercial Bankers and CRB’s to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to new and existing clients.
  • Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti-Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act.
  • Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department.
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