Treasury Management Operations Consultant - AZ, CA, CO, NV, TX, UT or WA
About The Position
Zions Bancorporation is seeking a dynamic, results-driven Treasury Management Operations Consultant to lead customer transitions and client delivery initiatives. The position orchestrates end-to-end projects that move customers from legacy environments to modern platforms, serving as a primary liaison and trusted advisor to client leadership, internal delivery teams, and external partners. The consultant prepares clear documentation and onboards clients across internal and external systems, providing high-touch support while navigating technical complexity. The position is fully in office five days per week for candidates within 30 miles of a Treasury Operations Center. It may be 100% remote within the United States for employees already designated as remote by Zions Bancorporation. Preferred locations are Chandler, Arizona; Los Angeles, California; Denver, Colorado; Las Vegas, Nevada; Houston, Texas; Midvale, Utah; and Seattle, Washington.
Requirements
- Demonstrated customer service, problem-solving, and verbal and written communication skills.
- An associate degree in Business, Information Technology, or a related field; an equivalent combination of education and relevant experience may be considered.
- Basic knowledge of computer operating systems, web browsers, and software applications.
- Strong presentation and facilitation skills, including the ability to communicate technical and non-technical information to diverse audiences.
- Ability to troubleshoot and resolve technical issues by telephone, virtual meetings, or remote support sessions.
- Ability to interpret, analyze, and understand customer data files for integration with bank systems and services.
- Strong attention to detail, analytical thinking, and commitment to exceptional customer experiences.
Nice To Haves
- Bilingual proficiency in English and Spanish.
Responsibilities
- Draft and deliver high-quality documentation.
- Manage client communications proactively and serve as the primary point of contact, keeping customers informed about transition timelines.
- Orchestrate onboarding across internal and external systems throughout the project lifecycle.
- Guide clients through complex transitions and support customer integration with bank systems and services.
Benefits
- Medical, dental, and vision insurance starting on day one.
- Life and disability insurance.
- Paid parental leave and adoption assistance.
- Health savings, flexible spending, and dependent care accounts.
- Paid training.
- Paid time off and 11 paid federal holidays.
- 401(k) plan with company match.
- Profit sharing.
- Competitive compensation in line with work experience.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
