Treasury Management Integration Specialist

U.S. Bank • Gresham, OR

1d • Hybrid

About The Position

The Treasury Management Integration Specialist onboards new and existing customer implementations of Treasury Management payables, receivables, and other financial products, providing a smooth onboarding experience. The specialist serves as the main point of contact between customer representatives and U.S. Bank during implementation, communicates by phone or email, conducts onboarding activities, performs analyses, and monitors and tracks implementation requests from point of sale through customer use. The role builds positive customer relationships by ensuring strong service delivery and product functionality that meets or exceeds customer expectations, while adapting to future initiatives and supporting customers.

The position requires working from a U.S. Bank location three or more days per week. The stated pay range is $30.29–$40.38; the posting does not specify the pay period.

Requirements

• Bachelor's degree or equivalent work experience.
• Five or more years of related experience.
• Thorough knowledge of Treasury Management products and processes, including an understanding of how customers use them.
• Strong planning, organizational, analytical, and problem-solving skills.
• Effective verbal and written presentation and communication skills.
• Ability to work with internal partners and external customers.
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.

Responsibilities

• Onboard new and existing customer implementations of Treasury Management payables, receivables, and other financial products.
• Serve as the primary point of contact between customer representatives and U.S. Bank during implementation, communicating by phone or email.
• Conduct onboarding activities and perform analyses.
• Monitor and track implementation requests from point of sale through customer use.
• Build positive customer relationships by ensuring strong service delivery and product functionality that meets or exceeds customer expectations.
• Adapt to future initiatives and provide customer support.

Benefits

• Healthcare, including medical, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and an employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.
• Pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior