Treasurer-Tax Collector Specialist-26256308

County of San DiegoSan Diego, CA
Hybrid

About The Position

The County of San Diego's Department of Treasurer-Tax Collector (TTC) has openings for TREASURER-TAX COLLECTOR SPECIALIST. The department will invite candidates to ongoing interviews starting the week of October 19th, 2026, with in-person interviews. Job offers for selected candidates will take place after the interviews. Future salary increases are planned for June 2027. Treasurer-Tax Collector (TTC) Specialists perform a variety of financial and transactional work of average difficulty and complexity in the areas of property tax collection, cashiering, and customer service information; financial and tax payment processing; specialty tax collection; and also perform other related work as required. Each Tax Collection Division is responsible for the operation of one or more of the department's branch offices located in: East County, Chula Vista, San Marcos, and Downtown San Diego (Main Office). Candidates may be required to travel to a branch office to provide coverage on a temporary basis or be assigned to a branch office as their primary work location. Hybrid and alternative schedules may be available after an initial training period. The ideal candidate is a detail-oriented, organized, and reliable self-starter with an open and growth mindset. They work well with minimal supervision and can thrive both independently and in team settings. The ideal candidate communicates effectively in person and in writing; interacts with the public, County employees, and representatives of outside agencies with courtesy, confidence, professionalism, and tact; and is skilled in researching and analyzing property records, property tax billing and payment information, and related financial data. They can interpret and apply applicable provisions of the California Revenue and Taxation Code, County ordinances, and other governing requirements, clearly present findings to various audiences, and are proficient in accessing and using data from multiple financial databases. The candidate will also be able to quantify the results of their work overtime using their own performance data to demonstrate the impact of their contributions to the organization and provide past examples of this performance from prior employment. TTC Specialist positions may be assigned to work in any of the following divisions: Information (Call Center) Division, Financial Division, or Special Functions Division.

Requirements

  • One (1) year of experience processing financial or accounting transactions in a Treasurer-Tax Collector's office in the state of California; OR , Two (2) years of clerical experience including one (1) year of experience processing financial or accounting transactions.
  • Completion of twelve (12) units in accounting or taxation from an accredited college or university may substitute for one (1) year of the required work experience listed above in example #2.
  • Background check (including fingerprinting).
  • Pre-employment medical screening.

Nice To Haves

  • Customer service experience is highly desirable.
  • Detail-oriented, organized, and reliable self-starter with an open and growth mindset.
  • Ability to work well with minimal supervision and thrive both independently and in team settings.
  • Effective communication skills in person and in writing.
  • Ability to interact with the public, County employees, and representatives of outside agencies with courtesy, confidence, professionalism, and tact.
  • Skilled in researching and analyzing property records, property tax billing and payment information, and related financial data.
  • Ability to interpret and apply applicable provisions of the California Revenue and Taxation Code, County ordinances, and other governing requirements.
  • Ability to clearly present findings to various audiences.
  • Proficiency in accessing and using data from multiple financial databases.
  • Ability to quantify the results of their work overtime using their own performance data to demonstrate the impact of their contributions to the organization and provide past examples of this performance from prior employment.

Responsibilities

  • Performing a variety of financial and transactional work of average difficulty and complexity in the areas of property tax collection, cashiering, and customer service information.
  • Processing financial and tax payments.
  • Collecting specialty taxes.
  • Providing customers with information on all aspects of tax collection including tax bills/statements, payments, refunds, corrections and pay-plans.
  • Answering tax inquiries in person, over the telephone, or in a high-volume call center environment.
  • Collecting and posting tax payments and accounting for payments received.
  • Compiling and recording financial transactions.
  • Responding to and processing correspondence.
  • Mailing out tax bills.
  • Conducting research of tax rolls and tax payment issues.
  • Performing financial transactions, researching and analyzing tax payment processing data.
  • Balancing, adjusting, reviewing and reconciling accounts.
  • Processing payment adjustments.
  • Calculating and verifying refunds and interest.
  • Interacting with real estate agents, title companies, lending, and mortgage companies on tax issues.
  • Answering tax, treasury, financial and other related questions at the public counter and on the telephone.
  • Conducting research of financial and tax transactions in support of the Tax Collection staff.
  • Collecting taxes on personal property and other types of specialty taxes including Transient Occupancy tax (TOT), Racehorse tax, and Cannabis tax.
  • Calculating tax, verifying self-reported taxes, recording and releasing liens, property and compliance research.
  • Maintaining electronic and paper records.
  • Balancing and adjusting accounts.
  • Analyzing and reconciling financial reports.
  • Interacting with taxpayers, attorneys, real estate agents and title/lending/mortgage companies on property tax issues.

Benefits

  • Future Salary Increases June 2027 – 4.70% increase to base pay (3.0% Across-the-Board + 1.70% Market Adjustment)
  • Hybrid and alternative schedules may be available after an initial training period.
  • Veteran’s Preference Policy
  • Preferential credits for military service.
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