Travelling Low Voltage Installer

TEKsystemsNashville, TN
$20 - $26Hybrid

About The Position

This position requires travel across TN. We are looking for an enthusiastic, results driven and forward-thinking Security Service Technician to join our amazing culture. In this role, you will service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. As a Security Service Technician, you are part of a dynamic team that allows you to grow as Convergint grows. Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted. Advanced technical skills and experience related to fire alarm systems, and/or electronic security systems. Advanced programming skills and proven ability to troubleshoot problems and look for solutions. Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper). Strong verbal, written and interpersonal communication skills. Strong organizational skills and the ability to handle multiple service needs simultaneously. Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel). To be a self-starter and work well with minimal supervision. A valid driver’s license with a clean driving record. Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Requirements

  • Minimum Experience: 3-7 years, trade school or equivalent experience.
  • Experience servicing, integrating, and programming access control systems, CCTV systems, and intrusion systems.
  • Advanced technical skills and experience related to fire alarm systems, and/or electronic security systems.
  • Advanced programming skills and proven ability to troubleshoot problems and look for solutions.
  • Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
  • Strong verbal, written and interpersonal communication skills.
  • Strong organizational skills and the ability to handle multiple service needs simultaneously.
  • Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).
  • To be a self-starter and work well with minimal supervision.
  • A valid driver’s license with a clean driving record.
  • Ability to travel locally to jobsites on a regular basis.
  • Minimal overnight travel may be required.
  • cable
  • access control
  • cctv systems

Nice To Haves

  • Relevant field service experience.
  • CCTV experience: Avigilon / Milestone / Genetec / Lenel
  • Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2 / RS2/ Avigilon
  • Intrusion experience: DMP / Bosch

Responsibilities

  • Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.
  • Complete accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.
  • Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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