Traveling Treatment Coordinator

Smile Brands•Lorain, OH

About The Position

As a Treatment Care Coordinator, you will help create positive patient experiences using the G3 approach: Greeting, Guiding, and Gratitude. You will welcome and support patients visiting for treatment or calling to schedule appointments, and assist them with financial arrangements for treatment. The schedule is Monday through Thursday, 9 a.m. to 5 p.m. Compensation is $23.00–$26.00 per hour.

Requirements

  • At least one year of related experience.
  • Knowledge of dental terminology.
  • Strong communication and interpersonal skills, with a focus on exceptional customer service.

Responsibilities

  • Create a welcoming atmosphere and greet each patient warmly.
  • Assist patients with check-in and check-out procedures, including insurance verification.
  • Schedule appointments.
  • Provide information about services and payment options, guiding patients through their visits professionally.
  • Express appreciation to patients for choosing the practice for their dental care, treating everyone with respect and professionalism.

Benefits

  • Paid time off (PTO), dependent on employment status and hours worked.
  • Health insurance, dependent on employment status and hours worked.
  • Dental insurance, dependent on employment status and hours worked.
  • Vision insurance, dependent on employment status and hours worked.
  • Health savings account, dependent on employment status and hours worked.
  • Telemedicine, dependent on employment status and hours worked.
  • Flexible spending accounts, dependent on employment status and hours worked.
  • Life insurance, dependent on employment status and hours worked.
  • Disability insurance, dependent on employment status and hours worked.
  • Employee discount programs, dependent on employment status and hours worked.
  • Pet insurance, dependent on employment status and hours worked.
  • 401(k) plan, dependent on employment status and hours worked.
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