Traveling Technician - Site Solutions

EquipmentShare • Charlotte, NC

6d

About The Position

EquipmentShare is hiring a Heavy Equipment Traveling Technician (Mechanic) at its rental facility in Charlotte, North Carolina. The technician maintains and repairs a variety of company-owned and customer-owned heavy equipment, machinery, aerial lifts, and tools. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from numerous makes and models. The technician is expected to determine root causes and corrective actions, use independent judgment, and document completed work promptly and accurately.

The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The position follows a rotating schedule of 14 consecutive days on duty followed by 7 consecutive days off, and is subject to on-call scheduling with additional compensation. Travel to customer job sites may be required for repairs and maintenance. Eligible employees may receive per diem for qualifying travel assignments; management determines the amount based on the assignment, location, and travel requirements. The company provides year-round OEM training.

Requirements

• Own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
• Strong customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license and acceptable, clean driving record.
• Be at least 21 years old to operate a company vehicle.
• Ability to move, stand, stoop, and bend freely.
• Ability to lift up to 50 pounds at times.
• Pass a 10-panel drug screen; employment is contingent on passing a background check.

Nice To Haves

• Trade school certificate.
• Experience in field service, maintenance, and repair.
• Knowledge of OSHA requirements.

Responsibilities

• Follow safe job practices when repairing equipment.
• Use laptops, tablets, and company technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
• Assist with training lower-level technicians as needed.
• Complete paperwork and electronic documentation of work performed in work orders accurately and on time each day.
• Assist with picking up and delivering equipment and parts.
• When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
• Keep the service vehicle clean and professional.
• Perform other duties as assigned.

Benefits

• Per diem may be available for qualifying travel assignments.
• Overtime pay after 40 hours.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Year-round company-provided OEM training.
• Access to industry-leading diagnostic tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED