Traveling Technician - Site Solutions

EquipmentShare•Kannapolis, NC
•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Traveling Technician (Mechanic) at its rental facility in Charlotte, North Carolina. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, including complex mechanical, electrical, hydraulic, and diesel systems. The role uses EquipmentShare technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information across hundreds of makes and models. Work requires independent judgment, safe work practices, customer service, and accurate daily documentation. The technician may travel to customer job sites and assist with equipment and parts pickup and delivery. Year-round company-provided OEM training is available. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours. The role follows a rotating schedule of 14 consecutive days on duty followed by 7 consecutive days off, and is subject to on-call scheduling with additional compensation. Eligible employees may receive per diem for qualifying travel assignments; amounts depend on the assignment, location, and travel requirements. The position requires applicable personal tools, advanced mechanical aptitude, construction equipment knowledge, and the ability to use laptops and tablets. Candidates should have a high school diploma; trade school certification is preferred. Field service, maintenance, and repair experience is preferred. A valid driver's license and acceptable, clean driving record are required, and employees must be at least 21 to operate a company vehicle. Physical requirements include moving, standing, stooping, and bending freely and lifting up to 50 pounds. Some customer worksites may require field technicians to be clean-shaven. Employment is contingent on passing a background check, and this safety-sensitive position requires passing a 10-panel drug screen.

Requirements

  • Must own tools applicable to the position.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • High school diploma.
  • Valid driver's license with an acceptable, clean driving record.
  • Must be at least 21 years old to operate a company vehicle.
  • Must be able to move, stand, stoop, and bend freely.
  • Must be able to lift up to 50 pounds at times.
  • Must pass a 10-panel drug screen; employment is also contingent on passing a background check.

Nice To Haves

  • Trade school certificate.
  • Experience in field service, maintenance, and repair.
  • Knowledge of OSHA requirements.

Responsibilities

  • Practice safe job practices while repairing equipment.
  • Use laptops and tablets comfortably to access technology and equipment information.
  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
  • Create, assign, and monitor work orders; track machine service intervals; order parts; and diagnose issues using available equipment data.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed in work orders accurately and on time each day.
  • Assist with pickup and delivery of equipment and parts.
  • Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Attend company-provided OEM training.
  • Perform other duties as assigned.

Benefits

  • Per diem for eligible employees on qualifying travel assignments.
  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements, depending on role.
  • Gym membership stipend and wellness programs.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Year-round company-provided OEM training.
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