About The Position

The Traveling Release of Information Specialist (ROIS) I initiates the medical record release process by entering data into Verisma software. The role processes documentation quickly, carefully, accurately, and efficiently. The position may be based at a Verisma facility, a client site, or remotely, and requires consistent travel to work onsite at multiple client locations as business needs dictate. The position supports medical record release operations, including resolving HIPAA-related release issues, organizing records, interpreting medical records and authorizations, and providing customer service. The employee is expected to maintain confidentiality and compliance, attend required training, and perform other duties as assigned. Duties and responsibilities may change with or without prior notice.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of experience in a healthcare setting and medical records.
  • Ability to maintain all required background checks, drug screenings, health screenings, and access requirements to serve on the Bench.
  • Clean driving record and valid insurance.
  • Experience using clerical and general office equipment, including a desktop computer, scanner, and Microsoft Office Suite.
  • Knowledge of HIPAA and state regulations related to the release of Protected Health Information.
  • Ability to work independently and be detail-oriented.
  • Ability to travel as needed.

Nice To Haves

  • Some college.
  • RHIT certification.

Responsibilities

  • Process medical release-of-information requests in a timely and efficient manner.
  • Process requests using Verisma software applications.
  • Travel to client locations for coverage as needed.
  • Support the resolution of HIPAA-related release issues.
  • Organize records and documents to complete the release-of-information process.
  • Read and interpret medical records, forms, and authorizations.
  • Provide customer service in person, by phone, and via email, depending on location requirements.
  • Interact professionally and courteously with customers and coworkers.
  • Use Verisma-provided reference materials to maintain compliance and confidentiality.
  • Attend training sessions as required.
  • Perform other duties as assigned to support effective operation of the department and company.
  • Live by and promote Verisma Core Values.
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