Traveling Maintenance Support Manager
About The Position
The Traveling Maintenance Support Manager will provide coverage and support to AIR Communities' multifamily housing properties that have vacant Service and Maintenance Manager positions. This role will also offer managerial support to communities facing essential and time-sensitive hardships. The position serves as a subject matter expert in direct maintenance and service operations, vendor management, and staff mentoring. This is a role requiring significant travel, with up to 75% of the year spent on the road or in the air, equivalent to approximately three weeks per month.
Requirements
- Expectation and ability to travel at least 75% of the time with easy access to a large airport.
- At least 5 years of experience in Multifamily Service Operations Management.
- At least 2 years of experience in a direct Service Management role.
- Proven track record in managing large properties.
- Must be a motivator, a good communicator, and a hands-on manager.
- Must possess strong team building, coaching, and training skills.
- Must have multiple site supervision experience.
- Must have an excellent customer service background.
- Must have a strong financial results orientation.
- Must have a demonstrated ability to enhance value at the community level.
Nice To Haves
- Strong preference to be located within one of AIR's main markets: Denver, DC Metro, Miami Metro, Boston area, or Philadelphia area.
Responsibilities
- Serve as the acting Service Manager wherever and whenever assigned, providing the standard operational support required of AIR's Service Managers.
- Provide regional oversight of all aspects of Property Maintenance Management for multiple assigned communities, including service requests, management, turn process, preventative maintenance, and staff training and supervision.
- Support Regional Offices in managing the operations for assigned properties.
- Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality, and Directors of Operations in completing action plans resulting from audits.
Benefits
- Competitive base salary
- Annual bonus opportunities
- 50% Rent Discount at any AIR community (rental application required, certain exclusions apply)
- Medical, dental, vision, and life insurance options
- HSA/FSA plans
- Short and long-term disability paid by the company
- 401(k) plan with up to 6% employer matching contribution
- Paid time off including vacation, sick time, and 14 holidays
- Paid parental leave of up to 16 weeks
- Tuition assistance program
- Up to 100% reimbursement for job-related certifications and licenses
- 15 hours of paid time annually for community service
- Commuter benefits
- Pet insurance
- Consumer discounts on various products and services
- Opportunities for ongoing professional development, leadership training, and career growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
