Traveling Generator Technician

Loftin Equipment Careers•Phoenix, AZ

About The Position

The Traveling Generator Technician performs preventive and corrective maintenance, load bank testing, and start-up commissioning on power generation equipment at customer locations throughout Arizona, Nevada, New Mexico, and Texas. This highly travel-oriented role includes overnight and extended stays, which may keep the technician at one customer or project site for several weeks. Working with substantial independence, the technician manages assigned service work and travel logistics, troubleshoots and repairs equipment, identifies recommended repairs and prepares written estimates, documents work accurately, and represents Loftin professionally to customers and dealers. The technician follows safety requirements, including completing pre-job safety assessments and using required personal protective equipment. The role also involves coordinating assignments, parts, travel, and lodging; maintaining company vehicle, tools, meters, and truck stock; completing service reports, time entries, expenses, and training; and supporting customers and dealers in person, by phone, or in the field. Technicians are expected to progress through Loftin’s Qualification Card levels, maintain applicable licenses and certifications, complete required factory training, and mentor less experienced technicians. The position requires extensive travel, approximately 75%, including overnight and multi-week assignments, and availability for emergency calls 24/7. Physical requirements include regularly lifting or moving up to 50 pounds and occasionally approximately 100 pounds, working outdoors in varying weather including extreme heat, and performing frequent standing, walking, climbing, reaching, and bending-related activities. Long-distance driving and prolonged sitting may also be required.

Requirements

At least 3 years of proven generator technician experience for Level 2; at least 5 years for Level 3.
Must meet the requirements of Level 2 or higher on the Loftin Technician Qualification Card.
High school diploma or equivalent.
Working knowledge of diesel, gaseous, and standby generator systems, including controls and transfer switches.
Proficiency with hand and power tools and electrical test equipment.
Must provide and maintain personal hand tools and meters needed for basic job functions.
Strong customer service and communication skills.
Sufficient computer and mobile-device skills to complete service documentation, time entry, and expense reporting.
Willingness and ability to travel extensively, approximately 75%, including overnight and multi-week assignments.
Valid driver’s license and clean driving record.
Must successfully pass a background investigation, including a motor vehicle check, and a drug screen.
Must progress through qualification levels within the defined timeline and complete all required items and skills for the current level before advancement.
Must be available to respond to emergency calls 24/7.
Must meet the described physical demands, including lifting and moving equipment and working outdoors in varying weather conditions.

Nice To Haves

Post-secondary education in generator technology, electrical technology, or a related field.
Rehlko/Kohler experience.
Generator technician certification or an electrical license.

Responsibilities

Complete a pre-job safety assessment and use required personal protective equipment; stop work when conditions are unsafe.
Perform assigned preventive maintenance, corrective maintenance, load bank testing, and start-up commissioning on power generation equipment.
Troubleshoot and repair equipment at a journeyman level, aiming to resolve issues correctly on the first visit.
Check in with customers on arrival and review findings before leaving the site.
Complete service reports and time entries, and submit them the same day work is performed.
Identify recommended repairs and prepare and submit written estimates as required.
Communicate job status, delays, and parts needs to the Field Service Supervisor and dispatch.
Coordinate upcoming assignments, travel, lodging, parts, and tools with the Field Service Supervisor, dispatch, and Parts.
Submit travel expenses and receipts according to company policy.
Inspect and maintain the company vehicle, reporting issues and ensuring scheduled maintenance is current.
Inventory truck stock, tools, and meters; request replenishment and report damaged or missing items.
Follow up on open repair recommendations and estimates with Service Sales as requested.
Complete assigned training in UKG and review Qualification Card progress with the Field Service Supervisor.
Maintain required licenses and certifications, complete required Rehlko factory training, and verify calibration of meters and test equipment as required.
Respond to emergency calls 24/7 and travel extensively across Arizona, Nevada, New Mexico, and Texas, including overnight and multi-week stays.
Provide technical support to customers and dealers in person, by phone, or in the field.
Transport parts and tools to worksites, conduct diagnostic testing, and pull cable as required.
Assist with preparing complex procedures and documentation needed to perform tasks.
Mentor and assist less experienced technicians on shared jobs.
Perform other duties as required.

Benefits

Choice of two subsidized medical plans: PPO and HDHP/HSA options.
Health Care and Dependent Care Flexible Spending Accounts.
Subsidized dental and vision plans.
Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar-for-dollar employer match up to 4%.
Short-term and long-term disability coverage, 100% employer paid.
Basic Life/AD&D coverage, 100% employer paid.
Voluntary Life/AD&D coverage available for the employee, spouse, and children.
Voluntary Critical Illness and Accident coverage.
Voluntary identity theft protection coverage.
Vacation and paid sick time.
Paid holidays.
Tool Assistance Program.
Tuition reimbursement.