Traveling Customer Service Representative & Loan Officer , Full Time

SC State Credit Union•Columbia, SC

11d•Hybrid

About The Position

Join SC State Credit Union as a Floating Customer Service Representative/Loan Officer! As an integral part of our team, you will have the opportunity to provide exceptional service, tailor financial solutions, and build lasting relationships with our members. With a focus on customer-centricity and excellence, you will play a key role in contributing to our mission of supporting the financial well-being of our members. If you are a smart, customer-focused individual looking to make a difference in people's lives while advancing your career in the credit union industry, this position is perfect for you.

Requirements

Customer service and lending experience is required.
Strong communication and interpersonal skills.
Ability to actively listen, empathize, and effectively communicate with members.
Attention to detail when processing loan applications and maintaining accurate records.
Customer-centric mindset.
Passion for helping others.
Flexibility, problem-solving skills, and a willingness to learn and adapt in a fast-paced environment.
Team player with a positive attitude and a strong desire to make a difference.

Responsibilities

Assist members with their financial needs, including processing loan applications, providing account information, and resolving inquiries.
Actively engage with members to understand their financial goals and recommend appropriate products and services to meet their needs.
Ensure compliance with regulations, maintain accurate records, and contribute to a positive and efficient work environment.
Handle member transactions promptly and accurately, aiming to exceed their expectations with every interaction.