Evening Travel Support Coordinator - Part Time 1PM to 9PM - Wayne NJ

Amsalem Business Travel Llc•Wayne, NJ
•$18 - $20•Onsite

About The Position

ABT-US is hiring a part-time, on-site Travel Support Coordinator at its Wayne, New Jersey office. The role supports business travellers when their plans change, primarily during afternoon and evening hours. The fixed weekly schedule is either 1:00 PM to 9:00 PM or 12:00 PM to 8:00 PM, with the same days and hours each week. Pay starts at $18.00 per hour and increases to $20.00 per hour after 90 days. Travel-industry experience and a specific degree are not required; training on the company's systems is provided. Applicants must be legally authorized to work in the United States; visa sponsorship is not provided.

Requirements

  • Comfort communicating by phone, including with stressed callers.
  • Ability to learn new software quickly and maintain accuracy during busy periods.
  • Ability to commit to the same workdays and hours every week.
  • Legal authorization to work in the United States; visa sponsorship is not provided.

Nice To Haves

  • Experience in a busy front desk, call centre, retail counter, pharmacy, bank window, dispatch board, or campus office.
  • Students and recent graduates are welcome.

Responsibilities

  • Answer calls and emails from travellers whose plans have changed and help resolve their needs.
  • Enter booking and billing details accurately into company systems.
  • Manage a shared inbox and flag matters requiring attention from a senior agent.
  • Identify and correct small errors, such as incorrect confirmation numbers or mismatched dates, before they cause problems.

Benefits

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
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