Travel Support Coordinator

Traveling with TashaIndianapolis, IN
Remote

About The Position

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget. Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Requirements

  • Detail-oriented
  • Self-motivated
  • Comfortable using online systems and digital tools
  • Strong communication skills
  • Strong organization skills
  • Strong time management skills
  • Ability to work independently
  • Ability to manage multiple clients

Responsibilities

  • Assist clients in exploring travel options
  • Coordinate reservations
  • Ensure a smooth and positive experience from initial inquiry through final booking
  • Communicate directly with clients to understand their needs
  • Provide recommendations
  • Help organize travel plans that align with their preferences and budget
  • Respond to client inquiries
  • Research travel options
  • Coordinate and confirm reservations
  • Maintain consistent follow-up communication
  • Ensure accuracy in booking details
  • Provide support throughout the planning process
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