Travel Services Coordinator

US Acute Care Solutions • Virtual OH, OH

4d • Remote

About The Position

The Travel Services Coordinator works with USACS leadership, physicians, MSO, & guests to ensure travel plans coincide with clinical shifts, meetings and/or other needs. Provide administrative functions to support meetings & events managers. This is a remote position.

Requirements

• Strong accuracy, organization and problem-solving skills
• Must work effectively and independently in a multi-task work environment and prioritize various activities and duties simultaneously
• Ability to maintain patience and composure in difficult situations
• Ability to effectively communicate orally and in writing with leadership, physicians, guests, and external business contacts and vendors in a courteous and professional manner.
• Strong knowledge of using personal computers (Windows) with a strong emphasis in Outlook, Word, & Excel.
• Must adapt to new software quickly
• Follow company standards regarding procedures, utilization of tools, productivity accuracy of work and attendance
• HS diploma or equivalent
• 3-5 years travel agent/coordinator experience
• Experience with travel software required (Apollo and/or Smart Point preferred)
• Excellent customer service skills required

Nice To Haves

• Experience with Concur Travel & Expense tool a plus

Responsibilities

• Coordinate domestic business travel plans for USACS leadership, clinician providers, MSO & guests which may include air, hotel, ground transportation and rail.
• Ensure arrangements are sufficient to meet needs and budget.
• Ensure reservations are accurate and that itineraries, tickets and instructions are available to all travelers on a timely basis and include after hour contact information.
• Ensure compliance of all USACS travel policies.
• Coordinate tracking information for internal meetings such as rooming lists, travel costs, etc.
• Track, verify and process direct bill invoices & Concur expense reporting.
• Analyze services provided by travel vendors and recommend changes to management as appropriate.
• Attend staff and company meetings for ongoing updates.
• Attend training meetings for travel industry procedures which may require travel to an offsite location.
• Perform various administrative functions, other duties and complete assignments with little or no supervision.

Benefits

• Medical, dental, and vision insurance options
• Health savings accounts (HSA) and flexible spending accounts (FSA)
• 401(k) employee and employer contributions
• Paid time off, including vacation, sick leave, and company holidays
• Paid parental leave & family support benefits
• Short-term and long-term disability insurance
• Life and accidental death & dismemberment (AD&D) insurance
• Employee assistance programs & wellness resources
• Bonus eligibility, equity, or other incentive programs, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED