Remote Travel Service Coordinator

Hallford Travels • Boston, MA

23h • Remote

About The Position

We are seeking friendly, dependable, and service-oriented individuals to assist clients with travel-related questions, coordinate travel arrangements, and provide support throughout the travel planning process. This remote opportunity is suited to people who enjoy helping others, have strong communication skills, and are interested in the travel industry.

The coordinator provides customer service to clients planning travel, researches and coordinates travel options, responds to questions, communicates with suppliers, maintains records, stays informed about promotions and destination information, and supports clients before and after travel as needed.

Requirements

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfort using email, online platforms, and basic computer tools.
• Organization and strong attention to detail.
• Positive attitude and professional communication style.

Nice To Haves

• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Research and coordinate travel options, including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed about travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Benefits

• Remote work opportunity.
• Flexible scheduling options.
• Access to travel industry training and resources.
• Ongoing support from an experienced travel team.
• Travel industry perks and supplier discounts when available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed